TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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Driving Bottom Line

Driving Bottom Line Profits While Maintaining Integrity

- April 1, 2015
Victoria Rusnak has set her sights on growing her family’s business while maintaining the level of integrity her father instilled in the company. BY CAROL WHITE When Victoria Rusnak joined her...
Daily Automotive News Auto News
Consumer credit reports

Beyond the Headline

- April 1, 2015
Learning how to read the whole credit report and getting the full consumer story can help you avert potential missteps. BY JENN REID Consumer credit reports may rarely win a prize for...
Articles
CSI scores

Show Me the Money!

- April 1, 2015
Taking a cue from Hollywood could boost your service department’s CSI scores and bottom line. BY JEFF COWAN Have you ever watched an older movie and asked, “Why don't they make them...
F&I Fixed-Ops
leadership culture

At Your Service

- April 1, 2015
Developing a servant-like leadership culture and mindset can transform the service department from a necessary evil into a very profitable, necessary evil BY MICHAEL ROPPO Smart dealers, leaders and managers know that...
Management & Leadership Fixed-Ops
Creativity Sells Cars

Creativity Sells Cars

- March 9, 2015
Employee satisfaction lies at the core of Continental Automotive Groups success. BY CAROL WHITE Unlike a lot of second-generation dealers, Will Hardeman and his sister Genny Hardeman had other intentions than...
Sales & Marketing Auto News
LED Lighting

Driving Cost Savings with LED Lighting

- March 9, 2015
New lighting can help dealerships reduce energy and maintenance costs while creating an inviting atmosphere. BY ANTOINETTE MILETI When it came time to build a new Mercedes-Benz dealership in Fort Mitchell,...
Daily Automotive News Auto News
Constant Change

Constant Change

- March 9, 2015
The Greater New York Automobile Dealers Association still operates on many of the principles that it was founded on more than 100 years ago, while at the same time keeping...
Daily Automotive News Sales & Marketing
Facebook account

Strategy Before Tactics When It Comes to Facebook

- March 1, 2015
When deciding whether to have a separate Facebook account for business and personal, it’s best to examine your marketing goals. BY KATHI KRUSE I’m not trying to be Captain Obvious here...
Sales & Marketing Auto News
Phone-Ups

Phone-Ups…Does Your Staff Sound Like Everyone Else?

- March 1, 2015
Proper training in taking phone-ups opens the door for effective dialogue with the customer and increases your chances of getting them into the showroom. BY DAVID LEWIS One of the most...
Daily Automotive News Sales & Marketing
Position Pitfalls

Avoiding Position Pitfalls

- March 1, 2015
Understanding your role in the dealership and how it contributes to the success of the entire operation leads to satisfied customers, higher profits and greater job satisfaction. BY JEFF COWAN Recently, I...
Management & Leadership Fixed-Ops


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