This week on Straight Talk with David Lewis
David Lewis goes over Part 3 of 6 in David's series about overcoming customer objections. This week he focuses on the importance of preparation.
On this week's episode of F&I Today,Becky Chernek sits down Rodney O'Rourke, Business Director at LoJack Corporation to discuss the overall success of an F&I Department.
A Win-Win For All
By Ryan Williams
Customers naturally sense that prepaid maintenance plans will help them develop habits of healthy vehicle maintenance – routine, a plan, and a budget, and typically for...
How to Ensure Your Kids Have the Needed Skills
By Chuck Sujansky
According to Forbes Magazine 90% of American businesses are family owned or controlled. In terms of dollars and cents family...
Checking Your Service Department's Health
By John Fairchild
Owners and general managers need to feel the pulse of the Service Department constantly. Service retail metrics can be misleading and frankly overwhelming. Knowing...