TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

Search for:

Best Practices for a Compliant Service Department

- November 14, 2016
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related issues are traditionally among the most...
Sales & Marketing Auto News

Best Practices for a Compliant Service Department

- November 14, 2016
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related issues are traditionally among the most...
Sales & Marketing Auto News

Hackers are coming. Are you prepared?

- October 27, 2016
Hackers are coming. Are you prepared? Joe Gumm interviews Lisa Plaggemier, Director of Security Awareness and Client Advocacy with CDK Global.
Daily Automotive News Auto News

Jeremy Anspach of Pure Car On How to Prepare for 2017

- October 4, 2016
Jeremy Anspach of Pure Car On How to Prepare for 2017 Joe Gumm interviews Jeremy Anspach Founder and CEO of Pure Car
Daily Automotive News Management & Leadership
CBT News Placeholder

Improving Communication in your Fixed Op Department

- September 22, 2016
Improving Communication in your Fixed Op Department Joe Gumm interviews Kai Nielsen, Director of Strategy and Business Operations with Dealertrack.   
Management & Leadership Fixed-Ops
20 units

The Tom Stuker Show | Taking Your Sales and BDC Department To The Next Level

- September 12, 2016
On this week's episode of The Tom Stuker Show Tom Stuker talks about taking your Sales and BDC department to the next level.
Shows

Straight Talk | The Importance Of Preparation

- September 12, 2016
This week on Straight Talk with David Lewis David Lewis goes over Part 3 of 6 in David's series about overcoming customer objections. This week he focuses on the importance of preparation. 
Shows

F&I Today | Rodney O’Rouke | The Transparency Of The F&I Department

- June 17, 2016
On this week's episode of F&I Today, Sponsored by:        Becky Chernek interviews Rodney O'Rouke on the transparency of the F&I Department
Shows

F&I Today | Rodney O’Rourke | Overall Success Of An F&I Department

- May 27, 2016
On this week's episode of F&I Today,Becky Chernek sits down Rodney O'Rourke, Business Director at LoJack Corporation to discuss the overall success of an F&I Department.
Shows
prepaid maintenance

Service Customers Buy Prepaid Maintenance Programs

- May 27, 2016
A Win-Win For All By Ryan Williams Customers naturally sense that prepaid maintenance plans will help them develop habits of healthy vehicle maintenance – routine, a plan, and a budget, and typically for...
Sales & Marketing Fixed-Ops


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