F&I Can Use the COVID-19 Slowdown to Polish Their Skills
We are truly living in unprecedented times. Just a month ago, few were talking about wearing masks in public or wondering when the federal relief check would be hitting their...
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TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
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How You Need to Lead During These Very Unique Times – Dave Anderson, Leadership Coach
Today on CBTNews.com - Monday, April 20th, 2020:
How You Need to Lead During These Very Unique Times - Dave Anderson, Leadership Coach
On today's show, we welcome back Dave Anderson, leadership coach...
Victory for Auto Industry as Sales Deemed Essential Business
In the April 17th update to the Essential Critical Infrastructure Workers Guidance 3.0 from the Department of Homeland Security's Cybersecurity and Infrastructure Security Agency, automotive sales have been deemed an...
Managing Dealership Service Operations During COVID-19
The coronavirus has drastically changed the way we live, work, and play. As our current situation continues with no definitive end in sight, businesses, including car dealer service centers, are...
How to Excel at Offering an Exceptional Customer Experience During COVID-19
Like many other businesses, dealership owners now have the task of keeping customers engaged while also accounting for their safety during this COVID-19 crisis.
Years from now, customers will remember the...
Must-Do Tasks for Service Advisors in Challenging Times
Talented help has been in short supply in the automotive dealership fixed operations realm for decades. Key roles such as parts managers, parts clerks, service advisors, service technicians - just...
Lobbying Efforts in COVID-19 to Classify Auto Sales as Essential Business
The US Government has deemed automotive services and repairs as ‘essential business’ during the COVID-19 pandemic. For many dealerships, that’s good news as any source of revenue will help them...
On CBT News for April 10, 2020: CNCDA President Brian Maas on What California Dealers Are Doing to Weather the Coronavirus Storm
Today on CBTNews.com - Friday, April 10th, 2020:
CNCDA President Brian Maas on What California Dealers Are Doing to Weather the Coronavirus Storm
On today's show, we continue our Coronavirus Coverage with...
An Open Letter to Dealers: Honest Perspective Amid the COVID-19 Crisis – Dale Pollak
Author’s note from Dale Pollak, Executive Vice President, Cox Automotive and Founder, vAuto: We are in a crisis that challenges everyone in the automotive ecosystem. OEMs. Financial institutions. Dealers. Suppliers....
3 Unique Ways F&I Can Leverage the Online Delivery Process During COVID-19
Traditional dealers have struggled in the last few years with how to handle the online F&I process. Many have resisted it but now with the COVID-19 crisis affecting nearly every...
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