TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


The Sales & Marketing category delivers actionable insights and strategic guidance for dealership professionals focused on boosting revenue and customer engagement. From lead generation and CRM strategies to advertising trends, digital retailing, branding, and showroom performance, explore the tools and tactics that drive sales growth and marketing success in today’s competitive automotive landscape.

Sales & Marketing

success

WardsAuto: A Formula for Dealership Success Despite Shrinking Margins

- June 16, 2017
We’re coming off of a few great years, so you might not feel it yet, but vehicle sales are trending downward and profit margins already have begun to compress. It’s...
phone processes

The dealership employee most responsible for your phone processes

- June 16, 2017
True or False: The most important person at a dealership (when it comes to handling phone calls) is the receptionist. Hear what Mike Haeg had to say when we asked him...
help vs. service

Help vs. Service

- June 16, 2017
Are you helping your customers or servicing them? Cory says there’s a huge difference between the two.
engagement

How to draw more customers to your dealership

- June 15, 2017
David continues his discussion with John Malishenko, Dir of Operations with Germain Motors, about new sales techniques to draw more customers to your dealership.
texting

Is your dealership compliant with texting customers?

- June 15, 2017
AdvantageTec has all the proper DMS integration and texting solutions required for your staff to abide to the rules discussed below. We present you advantage txt: the only fully FCC & 2017 TCPA-compliant...

Turn Down-Time Into a Digital Savvy Sales Team

- June 15, 2017
It’s Tuesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. You walk outside and find them in random places, mostly just playing...
customer experience

Exclusivity in the car-buying process

- June 15, 2017
What are three things you do for your customers...no one else does? Jonathan says you’re providing exclusivity to the car buying experience and customers will add value.
cocky customers

Dealing with Cocky Customers

- June 14, 2017
David gives you permission to say something sarcastic to those arrogant and cocky customers, especially when the customer throws out an unrealistic offer.  
flat market

Succeeding in a Flat Market

- June 14, 2017
When the market grew, dealerships grew. In fact, the past eight to ten years of growth in the auto industry has been great! However, some dealerships are hurting now because...

Better Questions For Better Business Results! What Dealers Need to Ask Themselves

- June 12, 2017
Effective questions, getting better answers and taking action are the keys to problem solving, innovation, and unlocking the full potential opportunity for your dealership’s business. In fact, asking better questions...


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