David gives you permission to say something sarcastic to those arrogant and cocky customers, especially when the customer throws out an unrealistic offer.
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Shoppers are using AI tools to research vehicles before they reach a dealership website, and many stores are not set up to be found. Dealers who haven't audited their sites...
On the Dash:
Car salesperson performance held steady from Q2 to Q3, CDK found.
Ease of Purchase hit its 2026 low in September at 79%.
Product expertise and trust scores...
For automotive salespeople considering social media, going viral isn't the only measure of success. Raul Tomsa, known online as “Vincierge,” believes consistent content can put a salesperson in front of...
The way consumers search for vehicles is changing, and AI is becoming a bigger part of that process. Traditional search engines, automotive marketplaces and dealership websites remain important, but consumers...