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How to succeed in the current economy, starting with F&I |...
On today's CBT Newscast for Monday, August 21st, 2017:
How to succeed in the current economy, starting with F&I
We always hear the phrase, "dealers need...
Cross-training can maximize dealership profits
Today, Becky Chernek sits down with Ed Adams, Director of Finance for McGeorge Toyota to discuss the benefits of cross-training your staff and how...
Who Came Out on Top? The Three Manufacturers Who Won in...
At the close of July, there were many reports about the sales performance of the auto industry. While there are some bright spots, the...
Investing in your Technicians with Training
An Investment in Your Technicians is an Investment in Your Business
If you took the advice in my previous article about hiring young, new talent,...
Spot Check Processes in the Service Drive Benefit Everyone
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out...
Chuck Bonanno: “Digital presence the only way to attract customers to...
On today's CBT Newscast for Monday, August 14th, 2017:
Chuck Bonanno: “Digital presence the only way to attract customers to lots”
Joe talks to Chuck Bonanno,...
J.D. Power Releases Dealer Financing Satisfaction Study
COSTA MESA, Calif., Aug. 14, 2017 -- Great relationships trump low interest rates and product mix when it comes to automobile dealer satisfaction with lending institutions. According...
How to solve the service tech shortage | Solving the Transaction...
On today's CBT Newscast for Wednesday, August 9th, 2017:
How to solve the service tech shortage
We often hear the phrase, "dealers need to prepare for...
Solving the Transaction Time Challenge with Mobile Devices
Here is an experiment: in your next auto industry conversation, bring up blockchain technology, autonomous vehicles, IoT, connected cars and anything to do with...
Preferences for autonomy and mobility solutions vary widely by age and...
New research on consumer preferences for full autonomy in new vehicles finds the technology is not yet popular among a broad audience, according to...