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A work/life balance is something we all want. For women who want to work at a dealership, that means something different. Lisa Copeland found...

On today's CBT Newscast for Tuesday, September 19th, 2017: Want to keep more female employees? Give them a work/life balance A work/life balance is something we...

The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees...

We all know service revenue is important to a dealership's bottom line, especially now in what some are calling a "plateau" in new car...

On today's CBT Newscast for Tuesday, July 18th, 2017: How training new hires impacts your bottom line Joe sat down with Sally Whitesell, Founder/CEO of SW...

Tesla needs to position its vehicles as “fourth screens” to hedge against a potential decline in the auto industry, according to one analyst. Morgan Stanley...

American car consumers are power hungry. Or at least the word “power” appeals to them when they’re vehicle shopping. That’s according to a new CDK Global...

It’s been said that the most important numbers in any business can’t be known. That is. you won’t know the number of customers who...

  Women made up more than 65% of customers coming into our service departments in 2016 and they are more likely to be loyal to...

  On today's CBT Newscast for Friday May 5, 2017: Understanding the needs of female buyers - The 2017 U.S. Women’s Car Dealer Report In this interview...