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CEO of LotLinx Dean Evans explains how his company’s “deeplinking” technology is changing the way dealerships connect with their online leads. BY CAROL WHITE Digital...

What you can do to narrow the ‘knowing – doing’ gap when implementing change in your dealership. BY TOM KUKLA “When you are through changing, you...

Now is the time to embrace the way this generation shops not only for cars, but also for service, and adapt to their digital...

Now is the time to let the past go, focus on what you can control and create an exceptional 2015 for your staff and...

Lessons learned from her late father, Sam Swope, have primed Patti Swope to take the auto group to new heights. BY CAROL WHITE Sam Swope...

Don’t let myths about writing service keep your fixed operations from achieving great success. BY JEFF COWAN You may remember from my article last month,...

Winning in business and in life is dependent upon your approach to your goals and dreams. BY DAVID LEWIS “A person either hates losing enough...