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Overcoming Objections (Part 8)

In part eight of his series on overcoming objections, David Lewis goes over step three of the DLA Objections Response Process, which is to seek acknowledgment from the customer to the counter you gave to their objection.
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David Lewis
David Lewis
David’s firm is a national training and consulting business that specializes in the retail automotive industry. He also is the author of four industry-related books, “The Secrets of Inspirational Selling,” “The Leadership Factor,” “Understanding Your Customer” and “The Common Mistakes Automotive Salespeople Make.” Visit his website at www.DavidLewis.com.

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