At the 2026 NADA Show in Las Vegas, CBT News is reporting directly from the show floor with firsthand insights for dealership leaders. In this conversation, Jim Fitzpatrick sits down with Todd Katcher, Chief Product Officer of Digital Dealership System, to discuss how real-time leaderboards, fixed ops visibility, and simplified business intelligence tools are helping dealers motivate their teams.
Key Takeaways
- Digital leaderboards give dealership staff minute-to-date insight into their KPIs, rankings, and production, keeping teams focused on outcomes that directly impact pay plans and store profitability. Unlike static reports, live data motivates behavior throughout the day, not after the month closes.
- Many dealers spend hours each month manually building reports from DMS and CRM data. Digital Dealership System automates those workflows, turning dealer-built reports into live, usable dashboards that managers and staff can access instantly, improving decision-making and freeing up time for revenue-generating activities.
- New solutions like DDS business intelligence and DMS backup tools give dealers easier access to the data they actually use while protecting long-term ownership of historical records. These tools provide practical reporting and data security without requiring major process changes or extensive training.
Catch all of CBT News’ coverage of the 2026 NADA Show here.
