Joe Gumm sits down with Brad Lea, Founder and CEO of Lightspeed VT, to talk about training your staff efficiently, recruitment, and employee retention, as well as his upcoming presentation at the Best Training Day Ever.
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Many dealership managers earn promotions through production, yet few learn to lead their teams. Often, those managers push back on leadership coaching, but that resistance could cost them and the...
Many dealers fill open positions as quickly as they can, especially when good applicants are hard to find. The dealerships that pull ahead take more care in choosing their people...
On the Dash:
Overall dealership worker satisfaction sits at 80%, but drops to 64% for one-to-three-year staff.
Work-life balance and inadequate benefits emerged as this year's fastest-growing stress factors.
64%...
Losing a top performer costs more than most dealers realize, often more than double an employee's salary. Turnover is something most dealerships will eventually face, but having a framework to...