TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%


Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.

Management & Leadership

car sales
Management & Leadership

Back to Winning Ways: What OEMs and Dealers Must Do to Resume Record Sales

- January 18, 2018
New car year-to-date sales figures slacked 2.2 percent in 2017, brought down by decreases from FCA, General Motors, Ford Motor Company, and Toyota Motor Corporation. Despite the minor flux experienced,...
friction
Management & Leadership

How to Remove Friction Between Teams

- January 16, 2018
Recently I returned for a follow-up visit with a client where we had installed a new sales process for their team. Gathering a few of the key people together I...
amenities
Management & Leadership

Bill Wittenmyer: Do amenities help retention or do they not matter?

- January 16, 2018
  Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they don't emphasize amenities because why would...
execution
Management & Leadership

Execution Plan: How to Buckle Down to Achieve Your Goals

- January 15, 2018
The sales game is constantly changing. New products, marketing ideas and technology solutions continue to flow into the market, pulling dealership decision-makers in several different directions. There are the short-term...
goals
Management & Leadership

6 Steps to Reaching Your Goals in 2018

- January 12, 2018
  Following through with dealer processes is obviously important to the customer buying experience. Following through with your staff's goals is just as important. Without following through of each step to...
price transparency
Management & Leadership

When Price Meets Context: The Impact of Price Transparency

- January 9, 2018
In 2013, a survey of 2,500 Americans by the Boston Consulting Group revealed that one of the leading qualities consumers are looking for in a brand is authenticity. In the...
John Fairchild
Management & Leadership

How to successfully cater to younger employees

- January 9, 2018
  As a generation, they have been called everything negative you can think of: lazy, entitled, selfish, shallow, narcissistic. However, another name they are called that's a little more popular is...
leadership
Management & Leadership

Dave Anderson: How the Right Leadership Leads to the Right Culture

- January 2, 2018
One of your goals as a dealership this year may be to improve your hiring process. That might mean overhauling how you recruit managers as effective leaders who who possess...
car buying
Management & Leadership

How to Be a 100 Percent Intelligent Dealership

- December 21, 2017
We have been hearing a lot lately about the use of Artificial Intelligence (AI) when it comes to engaging with Automotive Sales Customers. I would like to weigh in on...
AIADA
Management & Leadership

Why AIADA’s Chairman is Optimistic about Auto Dealerships

- December 21, 2017
As chairman of the American International Automobile Dealers Association (AIADA), Paul Ritchie has access to lots of data about the future of the car business. But that’s not why he’s...


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