Laura Madison: Are you taking advantage of service to sales opportunities?

While your focus is on the sales floor, waiting for customers to walk in, customers are rolling in all day in service. According to Laura Madison, Director of Sales and Training with Alan Ram’s Proactive Training Solutions, dealerships aren’t taking full advantage of the service to sales opportunity. Hear Laura’s thoughts on service to sales opportunities as well as her tips on how to successfully use Facebook at your dealership.


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