TSLA305.4357.11499%
GM86.880-2.52%
F14.740-0.54%
RIVN16.305-0.025%
CYD47.1812.061%
HMC30.560-0.12%
TM191.270-1.565%
CVNA58.540-7.78%
PAG221.885-1.555%
LAD394.610-32.87%
AN215.100-14.88%
GPI301.500-56.47%
ABG235.970-12.29%
SAH99.920-12.7399%
TSLA305.4357.11499%
GM86.880-2.52%
F14.740-0.54%
RIVN16.305-0.025%
CYD47.1812.061%
HMC30.560-0.12%
TM191.270-1.565%
CVNA58.540-7.78%
PAG221.885-1.555%
LAD394.610-32.87%
AN215.100-14.88%
GPI301.500-56.47%
ABG235.970-12.29%
SAH99.920-12.7399%
TSLA305.4357.11499%
GM86.880-2.52%
F14.740-0.54%
RIVN16.305-0.025%
CYD47.1812.061%
HMC30.560-0.12%
TM191.270-1.565%
CVNA58.540-7.78%
PAG221.885-1.555%
LAD394.610-32.87%
AN215.100-14.88%
GPI301.500-56.47%
ABG235.970-12.29%
SAH99.920-12.7399%

Laura Madison: Are you taking advantage of service to sales opportunities?

profile
By CBT News Editorial Team October 20, 2017
While your focus is on the sales floor, waiting for customers to walk in, customers are rolling in all day in service. According to Laura Madison, Director of Sales and Training with Alan Ram’s Proactive Training Solutions, dealerships aren’t taking full advantage of the service to sales opportunity. Hear Laura’s thoughts on service to sales opportunities as well as her tips on how to successfully use Facebook at your dealership.

Tags

More from Sales & Marketing
DriveCentric adds RockED to its partner hub, tying training to CRM data

DriveCentric adds RockED to its partner hub, tying training to CRM data

- July 30, 2026
On the Dash: DriveCentric and RockED are integrating training and certification tools directly into DriveCentric's CRM platform. The partnership connects performance gaps to targeted coaching, compliance guidance and OEM certification...
Sales & Marketing Articles
Lotlinx survey finds only 9% of dealers catch early inventory risks

Lotlinx survey finds only 9% of dealers catch early inventory risks

- July 30, 2026
According to the latest Lotlinx 2026 Inventory Health Survey, only 9% of dealerships can identify a struggling vehicle within the first 15 days. That delay can erode margins, which leaves...
Sales & Marketing Inside Automotive
The 3-step habit that could save your next deal

The 3-step habit that could save your next deal

- July 6, 2026
Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
Sales & Marketing CBT Now
Fourth of July weekend brings big incentives and offers from automakers

Incentives and offers blast off this Fourth of July holiday weekend

- July 3, 2026
The Fourth of July is a busy time for dealers. The holiday gives shoppers more time to look for their next car. Automakers are hoping to hit mid-year sales. And...
Sales & Marketing Articles

Latest Articles

Ferrari raises 2026 guidance after Q2 earnings beat estimates
Latest Articles 07/30/26

Ferrari raises 2026 guidance after Q2 earnings beat estimates

DriveCentric adds RockED to its partner hub, tying training to CRM data
Latest Articles 07/30/26

DriveCentric adds RockED to its partner hub, tying training to CRM data

Fed holds rates steady, Stellantis misses profit estimates, Carvana posts record Q2 sales
Latest Articles 07/30/26

Fed holds rates steady, Stellantis misses profit estimates, Carvana posts record Q2 sales

Fed holds interest rates steady as high borrowing costs continue to squeeze car buyers
Latest Articles 07/30/26

Fed holds interest rates steady as high borrowing costs continue to squeeze car buyers

Group 1 fuels Atlanta expansion with Hennessy acquisition
Latest Articles 07/30/26

Group 1 fuels Atlanta expansion with Hennessy acquisition

Stellantis profit misses estimates as Chinese competition weighs on Europe
Latest Articles 07/30/26

Stellantis profit misses estimates as Chinese competition weighs on Europe

Carvana posts record Q2 sales as used-car demand continues to outpace new vehicles
Latest Articles 07/30/26

Carvana posts record Q2 sales as used-car demand continues to outpace new vehicles

Kia to invest $649 million in Mexico to build EV3 production line
Latest Articles 07/30/26

Kia to invest $649 million in Mexico to build EV3 production line

DriveCentric CEO on the biggest technology mistake dealerships still make
Latest Articles 07/30/26

DriveCentric CEO on the biggest technology mistake dealerships still make

Lotlinx survey finds only 9% of dealers catch early inventory risks
Latest Articles 07/30/26

Lotlinx survey finds only 9% of dealers catch early inventory risks

CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.