TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%

Headlines

texting

Is your dealership communicating with customers correctly?

- May 2, 2017
The J.D. Power 2017 U.S. Customer Service Index study confirms that a chunk of dealership service department customers prefer texting as a channel of communication with the shop.  John Possumato,...
techncian

5 Traits to Look for in a Reliable Technician

- May 1, 2017
The quality of your service department will define your success as a dealership. The quality of your technicians will define the success of your service department. Successful dealerships understand the...
Mike Jackson

Why Mike Jackson is optimistic about used car sales

- May 1, 2017
Around 45 Million used vehicles were sold in the U.S. last year. As impressive as that number is, it may be surpassed in 2017. In this interview with CNBC, AutoNation...
employees

5 Ways to Make Your Employees Happier and More Productive

- May 1, 2017
  Every day, small businesses across the country are hiring more and more millennials. 2017 marks a big year for the millennial generation as they now make up the majority of...
diesel

WardsAuto’s Tom Murphy: Has the diesel engine lost its spark?

- May 1, 2017
For decades, light-duty diesel engines in the U.S. market have been treated like the "red-headed stepchild" of the powertrain family. They've been saddled with generally more expensive fuel, costly equipment...
combat disruptors

How your dealership can combat auto retail disruptors

- April 28, 2017
Auto retail disruptors are learning what it takes to keep buyers more engaged throughout the process that offers a level of transparency that is necessary to creating an awesome car...
improve performance

6 Ways to improve your performance at work

- April 28, 2017
You may have noticed that the top producer at your dealership has a certain edge that gives him/her an upper hand. Sometimes all it takes is some small tweaking to...
SUVs & crossovers

Maserati CEO Reid Bigland: SUVs & crossovers are here to stay

- April 28, 2017
Do you think customers will change their minds on buying SUVs and crossovers? Do you think that this popular trend is more of a fad that will disappear in the...
question

The one question Mark Fields asks his candidates

- April 28, 2017
In a recent interview with Fortune.com, Ford CEO Mark Fields was asked five questions, including if he had a question he always asked his job applicants and what the answer...
progressive strategies

Attract, Retain, Motivate with Progressive Strategies and Pay Plans

- April 27, 2017
In this interview with Jennifer Suzuki, President E-Dealer Solutions, Joe finds out what’s in-store for the upcoming Internet Sales Performance Summit. Along side David Kain and Cory Mosley, Jennifer will...
CBT News
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