Shawn Rajabi, and Louis Towry, of Total Customer Connect, took time at the NADA Show to join CBT News for a discussion about the importance of tracking dealership's connections with...
By the numbers, if U.S. auto dealerships want to solve the problem of the lack of trained and qualified managers for their divisions and stores, all they really have to...
The automotive industry experienced sluggish sales and low declines in the first two months of 2018. Many were beginning to wonder how the rest of the year would shape up...
March kicked off a critical spring selling season for US light-vehicles. Auto sales rose by 6.4 percent, which was the biggest year-over-year increase since Feb. 2016. Overall, light-vehicle sales are...
BMW will begin its first analysis of vehicle subscription services beginning next week. This new subscription program —called “Access ” will use a Sonic Automotive store in Nashville as its pilot...
There are many calendar holidays that can be utilized as sales opportunities by dealerships. Mega Fourth of July sales, Labor Day weekend sales, and Thanksgiving sales immediately come to mind....
Digital retailing is a popular focus around the industry and at the NADA Show this year. The industry has applied an extra emphasis on creating a better customer experience. Though...
Denise Chudy, General Manager of Contact At Once!, joins Jim Fitzpatrick at The NADA Show to talk about how the team at Contact at Once! are enhancing the retail shopping...
GM has announced that it will no longer report monthly sales. Effective 4/3/18, the automaker will now issue quarterly reports instead. Quarterly reports will be available upon the close of...
Whether you're a 10- or 100-employee dealership organization, ongoing improvement is the name of the game. Businesses are not static. Your business is either on an upward track or it...