TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Headlines

artificial intelligence

Live Bid Trade-in Team Guarantees Value of Every Car

- February 27, 2018
Everyone knows engaged customers are much more likely to transact. Telling us more about that in today’s interview with Joe Gumm is Mike Dodd, President, and Chief Executive Officer, of...
Raj Nair

Appropriate Behavior in A Dealership Starts at The Top

- February 27, 2018
Ford Motor Company sent a strong message to employees and the public this week, sending one of its top executives packing after investigations revealed incidents of “inappropriate behavior.” The executive, Raj...
Engagement with Online Appointment Scheduling

Data Shows Increase in Online Engagement in Scheduling Appointments

- February 26, 2018
A dealerships' online engagement and technology needs to be keeping up with how customers are using theirs. Jim Roche, Division Vice President of Marketing and Managed Services at Xtime, wants...
phased construction

Phased Construction for Your Auto Dealership

- February 26, 2018
Is your auto dealership in need of some updating? Are you worried about the potential loss of time and money if you need to close for construction? You’re not the...
customer retention

Should we go after new customers?

- February 26, 2018
Customer retention has been a buzz-phrase in the automotive industry for quite some time now. Customer retention is essentially the ability of a company to retain its customers over a...
training tips

Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team

- February 23, 2018
  CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions, Shares Training Tips for your team using strategies that are relevant and engaging . SW Service Solutions provides...
parts department

How can Analytics Help your Parts Department?

- February 23, 2018
This is the age of information. Business is smarter and agiler than ever before thanks to insights and analytics that were not available in the not so distant past. When...
stair-step incentives

Stair Step Incentive Programs Aren’t All Bad

- February 23, 2018
Quota kickbacks have a place in the automotive industry with benefits for both consumers and some dealers. Programs that reward dealer volume sales, known as stair-step programs, are derided by a...
Lisa Reinicke

Save Money on Audits by Tracking Warranty Compliances

- February 22, 2018
  Automotive Warranty Network specializes in manufacturer warranty for the majority of Major Manufactures to help save money by a tracking process. Lisa Reinecker, President and Chief Executive Office at AWN,...
F&I Office

5 Simple Ways to WOW Buyers in the F&I Office

- February 22, 2018
Dealers know that the one part of the car buying process that their customers dislike the most is the having to go into the F&I office. Maybe it was years...
CBT News
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