There’s no way around it: sometimes you will have co-workers who are negative, cynical and sarcastic, the type of people who bring the rest of the team down with their...
Hearst Autos Aims to Deliver In-Market Shoppers to Your Website
Car and Driver is entering the retail space and they are excited to branch outside of their known enthusiast sector. James...
“The customer’s perception is your reality.” This quote by Kate Zabriskie, author and learning and development consultant, captures the truth for every single business owner. How the customer perceives the...
The worst time to find out one of your dealership employees has a complaint about discrimination or harassment is when you receive a letter from their attorney. It’s better to...
At Digital Dealer 24 this year in Orlando, Florida, Don Hall, the President and CEO of the Virginia Automobile Dealers Association, spoke with CBT News’s Jim Fitzpatrick. They covered topics...
Two men were arrested at a downtown Starbucks location in Philadelphia, Pennsylvania on April 12. The two men, Rashon Nelson and Donte Robinson, were reportedly meeting a third party for...
Have you ever heard of the saying; your attitude will determine your altitude? In the car business we know one thing for sure, if your leaders are suffering from a...
During our time at the NADA Show 2018, Force Marketing talked with CBT News about how dealers can make sure they are getting a start to finish marketing campaign and...
In the information age, we must be constantly vigilant against faceless hackers who can cause untold damage without ever being seen. The damage they cause can include anything from data...
The car financing process has always been one of stress for potential car buyers. They have selected the car of their dreams, and now a representative from the finance department...