4 innovative ways to grow your service department’s hours per RO
Among the top KPIs your service department should be evaluating, the hours per RO is one of the most important. After all, you don’t want a bunch of service advisors...
TSLA427.3309.48%
GM79.0001.79%
F14.7651.095%
RIVN14.2900.14%
CYD57.4951.835%
HMC26.5150.255%
TM189.7350.07499%
CVNA67.0452.655%
PAG163.7902.06%
LAD275.7551.225%
AN189.4303%
GPI321.2301.12%
ABG186.1550.775%
SAH76.6150.715%
TSLA427.3309.48%
GM79.0001.79%
F14.7651.095%
RIVN14.2900.14%
CYD57.4951.835%
HMC26.5150.255%
TM189.7350.07499%
CVNA67.0452.655%
PAG163.7902.06%
LAD275.7551.225%
AN189.4303%
GPI321.2301.12%
ABG186.1550.775%
SAH76.6150.715%
TSLA427.3309.48%
GM79.0001.79%
F14.7651.095%
RIVN14.2900.14%
CYD57.4951.835%
HMC26.5150.255%
TM189.7350.07499%
CVNA67.0452.655%
PAG163.7902.06%
LAD275.7551.225%
AN189.4303%
GPI321.2301.12%
ABG186.1550.775%
SAH76.6150.715%
Fixed-Ops
4 ways to measure your service advisors’ success
You use valuable KPIs to track the success of your service department, but how is your service advisor stacking up? As the head over what’s happening between the customer and...
Tips to improve the close on service transactions
For most dealerships, the aim for 100% service absorption is a lofty goal. Achieved, it pays the overhead expenses completely for the month, alleviating pressure on the rest of the...
Best practices in reconditioning and ways to save costs
With used car sales outnumbering new car sales by nearly three times the amount, it’s important that your dealership understands how best to deal with the pre-owned inventory. When you...
How service departments can handle no fault found diagnosis
You want to increase profits and customer satisfaction in your service department, but a no fault found diagnosis, or NFF, is sure to derail your plans in a hurry. When...
How to boost service and fixed ops during the winter months
The winter months offer a prime opportunity for dealerships to institute revenue-generating servicing strategies and add value to customers. Additionally, the fall months provide a great time to start developing...
Why Don Reed believes EVs could be a major revenue opportunity for fixed-ops
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of this, McKinsey & Company estimates that...
Why tires are the key to customer retention in the service lane — Dave Boyle | TraXtion
There has been significant innovation in the EV market throughout the past few years, changing the solutions offered in service lanes. TraXtion, formerly tire profiles, has made huge waves in...
The auto industry is changing — so are technicians
Most dealers are experiencing relief from the past couple of years’ difficulties. So, admittedly, there’ll be no argument or complaint about the increased inventory and sales. But a new challenge...
Get more cars through the service lane and max out shop capacity
Welcome to the latest edition of Dealer Forward, an ongoing video series that focuses on the solutions and strategies car dealers are using to overcome various challenges in the industry....
