TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%

Fixed-Ops

Unpacking the influence of electric cars on the service drive: Adapting to new maintenance norms, training demands, and other shifts.

How electric cars are reshaping the future of service business

- October 3, 2023
Since electric cars hit the road and have slowly become more mainstream, service departments have been wondering how to maintain the more profitable parts of the dealership. We’ll help you...
Fixed-Ops Articles

Multi-point inspections: Bridging the gap between vehicle owners and technicians

- September 26, 2023
The multi-point inspection process, which has been around for over 100 years, has one central purpose: to sell additional maintenance services. Period. Granted, there are many secondary reasons to do...
Fixed-Ops Articles
Mid adult manager using digital tablet while talking to service advisors in auto repair shop.

From overwhelmed to aligned action: Empowering service advisors for success

- September 21, 2023
Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a crucial role in bridging the gap...
Fixed-Ops Articles
By strategically building their own service-to-sales pipeline, dealers of all sizes and OEMs can fuel their service drive’s profitability

How to adapt your dealership to navigate the service-to-sales evolution

- September 11, 2023
The service department has always proven to be a major driver of profitability for dealers of every size. Even so, current market dynamics are increasingly emphasizing both the short and long-term...
Fixed-Ops Publishing Partners
Education is important. Dealerships have an opportunity—and responsibility—to demystify EV maintenance for customers.

Navigating EV maintenance: what dealerships need to know


- August 28, 2023
Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background. But right at the forefront, a lineup...
Fixed-Ops Articles
On today's CBT Now, Lenord Bellavia, Founding Partner of Bellavia Blatt, joins us to break down what this means for the industry.

How to avoid fraudulent warranty reimbursement – Attorney Len Bellavia

- August 21, 2023
For years, dealers have been challenged with receiving fair compensation for retail warranty reimbursement. However, nowadays, franchised dealers in all states are protected. On today's CBT Now, Lenord Bellavia, Founding...
CBT Now Fixed-Ops
MC Watson joins Inside Automotive to discuss how car dealers can earn more by maintaining relationships with fixed operations clients.

Why relationships are crucial to fixed operations growth — MC Watson | automotiveMastermind

- August 9, 2023
Driving more consumers into the service bay is important for car dealers looking to grow their business, especially considering that fixed operations revenue typically comprises roughly half of a dealership's...
Featured Inside Automotive
John Myers and Matt Heydon join Inside Automotive to discuss how Toyota is working with dealers to boost fixed operations efficiency.

Fine-tuning the service experience for today’s car buyers — John Myers, Matt Heydon | Toyota

- July 31, 2023
Toyota Motor North America's digital retailing service Smartpath makes it easier for shoppers to buy and finance their vehicles online. Now the brand is rolling out a new service platform,...
Inside Automotive Fixed-Ops
Ujj Nath joins Inside Automotive to discuss how platforms like myKaarma can boost BDC performance and improve fixed ops profitability.

Enhancing fixed ops performance with BDC software — Ujj Nath | myKaarma

- July 19, 2023
It is important to partner with the right vendors, especially when it comes to entrusting your dealership's fixed operations to a business development company or BDC. On this episode of...
Inside Automotive Fixed-Ops

Dealer Forward: how technology is optimizing the service department workflow

- July 11, 2023
The emergence of new technologies and car buyer preferences has created new ways to improve service department profitability, but what tools should dealers choose? On this episode of Dealer Forward,...
Featured Fixed-Ops

Latest Articles

AI, EVs and hybrids are changing automotive retail
Latest Articles 11/06/26

AI, EVs and hybrids are changing automotive retail

The fuel economy fight nobody is talking about BUT you pay for!
Latest Articles 11/06/26

The fuel economy fight nobody is talking about BUT you pay for!

Audi expands Georgia plant plans, Sonic boosts EchoPark marketing, 2027 Volkswagen Atlas upgrades
Latest Articles 11/06/26

Audi expands Georgia plant plans, Sonic boosts EchoPark marketing, 2027 Volkswagen Atlas upgrades

Audi could expand planned $4B Georgia plant with another $3B investment
Latest Articles 11/06/26

Audi could expand planned $4B Georgia plant with another $3B investment

Sonic Automotive investing millions in largest EchoPark brand campaign yet
Latest Articles 11/06/26

Sonic Automotive bets millions on EchoPark in largest brand campaign yet

Toyota names Mark Templin as next North American CEO
Latest Articles 11/06/26

Toyota names Mark Templin as next North American CEO

Tesla to end Cybertruck production in mid-2027
Latest Articles 11/06/26

Tesla to end Cybertruck production in mid-2027

2027 Volkswagen Atlas: More power, better MPG and a premium upgrade
Latest Articles 11/06/26

2027 Volkswagen Atlas: More power, better MPG and a premium upgrade

Building stronger dealership teams through trust and accountability
Latest Articles 11/05/26

Building stronger dealership teams through trust and accountability

What GM’s hybrid shift can and can’t do for its market position
Latest Articles 11/05/26

What GM’s hybrid shift can and can’t do for its market position

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