TSLA427.90010.05%
GM79.0101.8%
F14.8051.135%
RIVN14.2950.145%
CYD57.3081.6475%
HMC26.5300.2699%
TM189.9100.25%
CVNA67.0382.6475%
PAG163.8602.13%
LAD275.9701.44%
AN189.4353.005%
GPI322.9102.8%
ABG186.1600.78%
SAH76.4800.58%
TSLA427.90010.05%
GM79.0101.8%
F14.8051.135%
RIVN14.2950.145%
CYD57.3081.6475%
HMC26.5300.2699%
TM189.9100.25%
CVNA67.0382.6475%
PAG163.8602.13%
LAD275.9701.44%
AN189.4353.005%
GPI322.9102.8%
ABG186.1600.78%
SAH76.4800.58%
TSLA427.90010.05%
GM79.0101.8%
F14.8051.135%
RIVN14.2950.145%
CYD57.3081.6475%
HMC26.5300.2699%
TM189.9100.25%
CVNA67.0382.6475%
PAG163.8602.13%
LAD275.9701.44%
AN189.4353.005%
GPI322.9102.8%
ABG186.1600.78%
SAH76.4800.58%

Fixed-Ops

transparency

Using video to improve transparency in your service department – Joe Shaker

- January 19, 2023
Today’s consumers are counting on their dealers to be transparent more than ever. Video is a fantastic resource to build trust due to the clear and honest communication it makes...
Featured Daily Automotive News

The importance of attracting fleet customers to service and parts

- January 18, 2023
The sales department at your dealership knows how valuable it is to have fleet customers. After all, how much more profit is achieved when four cars are sold versus one?...
Fixed-Ops Articles
service department

Auto dealers shift gears to drive profit in the service department — Juan Flores | KBB

- January 11, 2023
Dealers are looking for new ways to increase sales at the store level and in the service department. Juan Flores, Senior Director of Product Development at Kelly Blue Book (KBB), discusses what...
Power Lunch Fixed-Ops
vendors

Vendors you should have in place to support the service department

- January 9, 2023
A service department can run like a well-oiled machine. Technicians diagnose concerns, order parts, install them, and send the customer on their way with a repaired vehicle. However, a few...
Fixed-Ops Articles
service

4 ways to set the first service appointment that customers keep

- December 28, 2022
While the new car buyer is sure to visit your dealership for a warranty repair, fewer are coming back for maintenance. Most customers prefer to go to a third-party mechanic,...
Fixed-Ops Articles
service buying customers

8 influences on consumer buying behavior in dealership service drives

- December 23, 2022
‘Tis the season when consumers are more active and dealership traffic increases. So, it is important to know what is influencing buys. Today on Inside Automotive, John Fairchild, high-performance fixed...
Fixed-Ops Inside Automotive
EVs ICEs, EV sales

EVs are all the rage; but ICEs are all the profit!

- December 20, 2022
It seems that Electric Vehicles (EVs) are everywhere. Every football and basketball game has several EV commercials featuring happy families living the abundant life in their plug-in, environmentally friendly EV....
Fixed-Ops Articles
auto tech

How car dealers can navigate the ongoing auto tech shortage

- December 7, 2022
As the year continues to progress, it’s time to do an update on the auto tech shortage in the United States. As we discussed earlier in the year, the numbers...
Fixed-Ops Articles
warranty

Best practices when submitting warranty claims

- December 2, 2022
In 2019, automakers across the world had to spend about 2.5% of the product revenue, totaling more than $49 billion, covering warranty expenses. This cost only shows the warranty that...
Fixed-Ops Articles
service

Where service sales should focus as winter digs in

- November 30, 2022
With winter bearing down on us, it’s time to consider how your service department can meet the needs of drivers in your area. Aside from following the recommended maintenance schedule,...
Fixed-Ops Articles

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CBT News
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