TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%


F&I

F&I

Time & Efficiency in the F&I Office

- August 22, 2017
Time and efficiency are important when it comes to the customer buying experience, but obviously, conducting the appropriate moves in every step of the process is just as important. Especially...
Mercedes-Benz

Mercedes-Benz Financial Services Retains Top Spot in the J.D. Power Dealer Financing Satisfaction Study

- August 17, 2017
FARMINGTON HILLS, Mich., -- Mercedes-Benz Financial Services USA LLC has been ranked highest in the just-released J.D. Power 2017 U.S. Dealer Financing Satisfaction StudySM in the categories of Retail Credit-Luxury Captive (a combined category...

J.D. Power Releases Dealer Financing Satisfaction Study

- August 14, 2017
COSTA MESA, Calif., Aug. 14, 2017 -- Great relationships trump low interest rates and product mix when it comes to automobile dealer satisfaction with lending institutions. According to the J.D. Power 2017 U.S....
sub-prime auto finance

Ken Shilson on Sub-Prime Auto Finance

- July 17, 2017
Joe sits down with Ken Shilson, the "Guru of Buy Here Pay Here" and President/Founder of the National Alliance of Buy Here Pay Here Dealers (NABD), to discuss sub-prime auto...
regulations

How do regulations benefit customers?

- June 21, 2017
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process for customers, industry regulations, and F&I Manager training.
customer retention

WardsAuto: Customer Retention Comes in Different F&I Packages at Dealerships

- June 20, 2017
Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships. “The National Automobile Dealers Assn. shows that every time a customer walks in...
box closing

Box Closing vs. Menu Selling

- June 9, 2017
On this week's edition of F&I Today, Becky invites Tony Troussov back on to talk about whether or not box closing and menu selling can be used hand-in-hand.

F&I Fundamentals with Tony Troussov

- May 26, 2017
On this week's episode of F&I Today Becky welcomes back Tony Troussov, Director of Training for Automotive Development Group to discuss F&I fundamentals. Far too many F&I professionals likely fall...
training

Inspect What You Expect

- May 19, 2017
Becky invites Noel Walsh, CEO of NW&A Sales Training, back on the show to go over how you can be sure that your team is implementing what they learned after...