Like it or hate it, 2017 will go down as one of the oddest automotive years on record. It was a down year, stubbornly immune to the booming economy around...
In the years since the Consumer Finance Protection Bureau (CFPB) began to strike fear in the hearts of dealers everywhere, there have been a lot of changes in how F&I...
No matter where you fall on the charged political spectrum these days, one thing is for certain – the new tax law signed by President Trump last month will have...
John, a seasoned F&I manager, asked the question: “When business slows down, how do I get through the lean periods?” The answer to that is as simple as it is...
“I don’t want an extended warranty. I don’t need it on a new car…it already comes with a warranty.”
Many F&I managers will say that their #1 biggest frustration is getting...
The last week of the year for a car dealer can be a crazy one. End-of-the-year sales quotas, pressure to move last year’s inventory, and OEM finance incentives make for...
Every dealership is set up the same way…sales, service, parts, and F&I all operate as their own separate departments. Each has a unique part to play both in overall profit...
Twenty years ago a F&I manager was one of the most respected and sometimes feared person at the dealership. They could make or break your deal often within a few...
At conferences, summits, and conventions, speakers and panelists often say certain things to get the attention of those attending. At the Best Training Day Ever, it was mentioned that F&I...
Finding the right new hire is always a challenge, especially in the F&I department at your dealership. Do you promote from within? Do you look outside the dealership? It can...