Steve Richards, who is speaking at the upcoming Best Training Day Ever, told CBT that if the good employees aren't trained on the type of value those nice products can...
Sometimes dealers have pain points. Sometimes dealers take those pain points to their dealer associations. Dealer associations can help figure out how to improve those pain points, or do absolutely...
Did you know that on average, 2 out of 3 employees at your dealership aren't engaged on a daily basis with members of your team? On top of that, your...
If you look at dealership buy-sell activity from Q1, it plummeted from last year's levels. However, some people believed things were looking up. In a Blue Sky Report from earlier...
NADA Chairman Mark Scarpelli talks to Jim Fitzpatrick about the recent effects of Hurricane Harvey in southeast Texas as well as how the NADA is helping the cause.
Depending on who you talk to, there are two processes dealership salespeople have when it comes to communication: phone calls and emails. Some are actually good at both because they're...
Auto industry feels Harvey's impact
We have all seen the videos, the photos and have heard the news about the tragic events in the South East part of Texas. The damage...
In an interview with CNBC, AutoNation's Mike Jackson spoke on the recent events in Houston, TX and the impact Hurricane Harvey has had on the auto industry.
To donate to the...
In this interview with CBT's Joe Gumm, Roshelle Salinas of the Houston Auto Dealers Association (HADA) speaks on the impact that Hurricane Harvey has had on South Texas auto dealers.
To...
When we're talking about communication in the dealership, some of you might have a manager that just says "hello" to your team first thing in the morning and nothing else...