TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%


Featured

customer satisfaction

WardsAuto’s Steve Finlay: Customer satisfaction for its own sake misses point

- October 4, 2017
When it comes to customer satisfaction in the service lane, we're starting to see a trend where one automaker tries to top others with certain extras offered to customers. There's...
Fixed-Ops Auto News
dealers

William Wallace: Why dealers are an important piece of eVehicle future

- October 3, 2017
When customers have issues with their vehicles, they go to the dealership to fix it. So where is the automaker's responsibility, especially when it comes to the future of autonomous...
Daily Automotive News Auto News
Bill Wittenmyer

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting

- October 2, 2017
As a car dealer, unless you're wearing a shirt or hat out in public advertising your store, it's hard for some people to actually know what you do for a...
Sales & Marketing Auto News
mechanics

Becky Nixon: Creating successful pay structures for technicians

- September 29, 2017
For almost seven weeks, Chicago area dealership mechanics were on strike. Almost 2,000 mechanics at close to 140 new car dealerships throughout the Chicago area were involved in the strike....
Daily Automotive News Auto News
Dave Anderson

Dave Anderson: 8 Traits of an Unstoppable Dealership Manager

- September 27, 2017
We've all heard the saying "a fish rots at the head," meaning it stinks at the top first. If you have dealership management that blames and makes excuses, they're obviously...
Management & Leadership Auto News
consumers

Cars.com’s Tony Zolla: How a face-to-face profile rating system improves sales

- September 26, 2017
Imagine if consumers could take the concept of Fantasy Football and use it for choosing the top salespeople at your dealership. According to Tony Zolla, Chief Product Officer with Cars.com,...
Sales & Marketing Auto News
roundtable

CBT Automotive Roundtable

- September 22, 2017
CBT's CEO Jim Fitzpatrick sits down with dealers and managers from four high-volume Atlanta area dealerships to discuss the state of the retail auto industry and some of the challenges...
Management & Leadership Auto News
Dealership

Isabelle Helms: How to prevent turnover from costing your dealership

- September 22, 2017
Say your dealership is trying to find ways to spend less money while at the same time making more. According to Isabelle Helms, VP of Research and Market Intelligence with...
Sales & Marketing Auto News
Larry Dorfman

Larry Dorfman: Why listening to customers is more important than ever

- September 21, 2017
"The auto industry needs to get better as an industry." Ever hear that statement before? Maybe there are staff members at your dealership that have used it before. Maybe there...
Featured Headlines
online

Matt Raymond: Not everyone wants to buy a car online

- September 20, 2017
If you talk with online buying enthusiasts, all consumers will eventually be able to purchase a car and do all of the F&I paperwork online, without leaving the comfort of...
Sales & Marketing Auto News


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