TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%
TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%
TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%


Executive Interviews

Cole Kutschinski joins Inside Automotive to explain how conversational AI platforms can enhance the dealership sales process.
Inside Automotive

What can conversational AI achieve for your dealership? — Cole Kutschinski | ICOM AI

- February 23, 2024
Conversational artificial intelligence (AI) is a new and swiftly evolving tool that can speed up the sales process and improve customer retention within the dealership. However, as with any major...
April Simmons joins Inside Automotive to discuss the latest dealership marketing trends impacting the retail automotive sector.
Inside Automotive

Understanding the latest dealership marketing trends — April Simmons | Horne Auto Group

- February 22, 2024
Dealership marketing trends have evolved rapidly in recent years as consumer preferences and industry conditions have changed. With so much to keep track of, many dealers feel at a loss...
JT Taylor joins CBT Now to discuss the latest financial trends impacting the retail automotive sector in 2024.
CBT Now

How the car market is adjusting to interest rates and inflation — JT Taylor | Truist Securities

- February 22, 2024
In 2023, the U.S. faced increased interest rates and rapid inflation, both of which placed heavy pressure on car buyers and retailers alike. On this episode of CBT Now, host...
Christine Vinatieri-Erickson joins Inside Automotive to discuss how the SDADA and the SDTA are tackling issues facing dealers and truckers.
Inside Automotive

How state dealer associations are tackling EV headwinds — Christine Vinatieri-Erickson

- February 21, 2024
On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Christine Vinatieri-Erickson, president of the South Dakota Auto Dealer Association (SDADA) and the South Dakota Trucking Association (SDTA)....
Ed Roberts joins us to provide insights into the current dynamics of fixed ops in the automotive industry on today's Inside Automotive.
Inside Automotive

Defying industry challenges with innovative solutions – Ed Roberts | Bozard Ford Lincoln

- February 20, 2024
As customers hold onto their vehicles longer, there's a surge in cars entering the service lane. In this episode of Inside Automotive, we delve into the current challenges facing fixed...
To provide insights into current dealership marketing trends and the broader role of social media, Marc Lavoie joins us on Inside Automotive.
Inside Automotive

How dealerships can leverage social media to build trust and drive sales – Marc Lavoie

- February 19, 2024
In today's landscape, nearly everyone is on social media, and it's especially crucial for those in sales or dealership service. However, should the use of social media extend beyond these...
On today's Inside Automotive, Jay Baer discuss how dealers can use "Talk Triggers" to their advantage with Shyann Malone.
Inside Automotive

How dealers can harness ‘Talk Triggers’ to boost customer retention – Jay Baer

- February 16, 2024
On today's episode of Inside Automotive, we are joined by Jay Baer, an author, advisor, Hall of Fame keynote speaker, and customer experience researcher. CBT News anchor Shyann Malone joined...
Matt Easton joins CBT Now to discuss a critical mistake that sales professionals make along with best practices for taking care of clients.
CBT Now

Why are sales professionals in a hurry? — Matt Easton | Easton University

- February 16, 2024
Sales professionals have two primary jobs in the dealership: make the customer happy and make the business money. Unfortunately, some companies prioritize the latter so much, that they pressure their...
"The Customer Hierarchy of Needs."
Inside Automotive

Follow Shep Hyken’s Customer Hierarchy of Needs to provide the ultimate buying experience

- February 15, 2024
Welcome to Inside Automotive! In today's episode, we're diving into a fascinating discussion about "The Customer Hierarchy of Needs." And we're in for a treat because we have a special...
Today's episode of Inside Automotive, Chris Schaubert, the Fixed Operations Director of Ron Marhofer Auto Family joins us.
Inside Automotive

A peek inside Ron Marhofer Auto Family’s trailblazing fixed ops strategies – Chris Schaubert

- February 14, 2024
Unlocking the full potential of every service visit is vital to enhancing service departments' bottom line. As the automotive landscape evolves, not only is there significant revenue to be generated,...


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