TSLA370.59016.48%
GM78.270-1.04%
F12.100-0.17%
RIVN14.300-0.46%
CYD31.950-0.31%
HMC31.350-0.27%
TM181.490-1.85%
CVNA63.7800.74%
PAG204.0301.19%
LAD307.7701.7%
AN162.460-2.53%
GPI249.840-6.86%
ABG175.880-2.59%
SAH62.830-0.93%
TSLA370.59016.48%
GM78.270-1.04%
F12.100-0.17%
RIVN14.300-0.46%
CYD31.950-0.31%
HMC31.350-0.27%
TM181.490-1.85%
CVNA63.7800.74%
PAG204.0301.19%
LAD307.7701.7%
AN162.460-2.53%
GPI249.840-6.86%
ABG175.880-2.59%
SAH62.830-0.93%
TSLA370.59016.48%
GM78.270-1.04%
F12.100-0.17%
RIVN14.300-0.46%
CYD31.950-0.31%
HMC31.350-0.27%
TM181.490-1.85%
CVNA63.7800.74%
PAG204.0301.19%
LAD307.7701.7%
AN162.460-2.53%
GPI249.840-6.86%
ABG175.880-2.59%
SAH62.830-0.93%


Executive Interviews

F-150 shortages, FTC scrutiny force dealers to rethink inventory and pricing strategy

F-150 shortages, FTC scrutiny force dealers to rethink inventory and pricing strategy

- May 13, 2026
Ford dealers across the country are adjusting their sales strategies as ongoing F-150 inventory shortages continue disrupting showroom traffic and customer buying behavior. Simultaneously, increased Federal Trade Commission (FTC) scrutiny...
Koon Motors

How Koons Motors is putting AI to work in the real world 

- May 12, 2026
AI continues to evolve rapidly across automotive retail, but one of the biggest questions remains what is actually working on the ground. Joining us on the latest episode of CBT...
The 3 core sales skills that set dealers apart from "vending machines"

The 3 core sales skills that set dealers apart from “vending machines”

- May 12, 2026
Brick-and-mortar dealerships are facing a growing threat from digital-only retailers, and the gap is widening. Carvana and its competitors are moving into new-car sales and even into the traditional franchise-dealer...
Dealerships changing hands at record pace, what you need to know before making a move

Dealerships changing hands at record pace: What dealers need to know before making a move

- May 11, 2026
A record number of car dealerships are changing hands in 2026, driven by aging owners cashing out at peak values while a new generation of buyers zeroes in on the...
Customer experience expert Shep Hyken says trust, not satisfaction, is the metric that determines whether a customer returns or walks away for good.

How dealers can build trust to keep customers coming back

- May 7, 2026
One of the most valuable assets a dealership can have is not its inventory or even its service department. It's trust. Lose it once, and you could lose that customer...
intelligent dealership

How AI is reshaping dealership operations, data strategy, the intelligent dealership model

- May 6, 2026
Artificial intelligence (AI) is no longer a future consideration for car dealers. It’s a present-day competitive necessity. That is the central message from Todd Smith, CEO of QoreAI and author...
Edmunds Q1 report reveals rising negative equity as affordability pressures reshape trade-ins

Edmunds Q1 report reveals rising negative equity as affordability pressures reshape trade-ins

- May 5, 2026
Negative equity is vastly becoming a major pain point in the auto market, with more than 3 in 10 trade-ins now carrying upside-down loans, according to Edmunds. Joining us on the...
Gas prices spark interest in used EVs, tariff concerns drive domestic shift

Gas prices spark interest in used EVs, tariff concerns drive domestic shift

- May 4, 2026
Today's car market is a complex environment for dealers and customers alike. Rising gas prices, tariffs, and a growing list of options have customers rethinking how they shop for their...
professionals

The hidden sales killer most professionals don’t even notice

- April 30, 2026
Several sales professionals and small business owners are losing potential customers way before the first conversation ever happens… and unfortunately, most don’t even realize it’s happening. At least that is the...
BMW of Reading GM, Kevin Pitts, shares how he built his own AI-powered tools to transform his dealership and how others can do the same.

Building your own AI tools to power your dealership

- April 29, 2026
More and more car dealers are turning to artificial intelligence to help streamline operations and customer service, but the choices can seem overwhelming. Now, some dealers are foregoing vendors and...


CBT News
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