Week In Review: How This Dealer Takes Whole New Approach to Employee Retention & Customer Experience | Unlock Additional Finance and Service Revenue with a Comprehensive BDC Strategy

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CBT News Week In Review for Friday, November 8th, 2019:

newscastHow ReconVelocity is Helping Dealers Get Their Vehicles Retail-Ready Faster – Hugh Hathcock & Chris Slaydon
On today’s show, we pleased to welcome back Hugh Hathcock, owner of ReconVelocity and one of his most successful clients, Chris Slaydon of Vernon Auto Group. Watch Now

newscastBill Wittenmyer Discusses CRM Management, Growing Your BDC, and the Impact of Digital Retailing
On today’s show, we welcome back Bill Wittenmyer, partner and Vice President of sales and operations for Elead CRM, a CDK Global company. Jim and Bill discuss why the majority of dealers aren’t utilizing their CRMs to their fullest capabilities. They also tackle what makes a good CRM, how to grow your dealership’s BDC and the industry trends that dealers should pay close attention to. Watch Now

newscastMaryland Lexus Dealer Takes Whole New Approach to Employee Retention & Customer Experience
On today’s show, we’re pleased to welcome back James Boening, General Manager at Ourisman Lexus Rockville in Washington, D.C. Watch Now

 

newscastUnlock Additional Finance and Service Revenue with a Comprehensive BDC Strategy
On today’s show, we’re pleased to welcome back Sarah Vantine, BDC Director for Scott Clark Auto Group out of Charlotte, NC. Since we last spoke to Sarah, she has continued to grow and expand Scott Clark Auto’s BDC strategy to include finance and additional sales opportunities. Watch Now

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