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initial quality

J.D. Power’s 2020 Initial Quality Study Gives Insight into Customers’ Perceptions

The global leader in automotive insights, J.D. Power, has released the results of their 2020 Initial Quality Survey. The study has identified both Dodge...
accessories

Is There Value in Aftermarket Accessories and Performance Upgrades?

According to a recent study by the Specialty Equipment Market Association (SEMA), young car enthusiasts ages 16 to 24 spend $7.2 billion each year...
video

What Amazon’s Acquisition of Zoox Means for the Autonomous Mobility Market – Katrin Zimmermann,...

On today’s show, we’re pleased to welcome Katrin Zimmermann, Managing Director at TLGG Consulting. In this segment, Katrin and Jim take a deep dive...
scott rodgersvideo

Tier10’s Scott Rodgers Discusses Dealership Marketing During Socially Turbulent Times

The months of May and June had strong sales numbers across the board for the retail automotive industry, and these results echo the success...
remarketingvideo

Auto Remarketing’s Joe Overby on the Future of the Used Car Market

On today’s show, we're pleased to welcome back Joe Overby, Senior Editor for Auto Remarketing and Auto Remarketing Canada. In this segment, Joe gives...

Why Dealers Should Concentrate on Experience, Not Price

On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive....

Creating a Frictionless Online Car Buying Experience

There is still a lot unknown about how the Coronavirus will continue to affect American lives, industries, and consumerism. However, dealers can assume that...

Making the Commitment to Provide a Top-Tier Customer Experience

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...

May Kerrigan Report: How the Buy/Sell Market Fared in Q1

Today on CBTNews.com for Wednesday, June 10th, 2020: May Kerrigan Report: How the Buy/Sell Market Fared in Q1 Welcome to the Kerrigan Advisors Market Update with...