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The New Automotive Commerce Collab from CDK uses open and universal technology and APIs to better connect OEM and dealer software.

CDK bridges longstanding gap between OEM and dealer shopping experiences with...

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AUSTIN, Texas – March 26, 2024 Due to friction created between the various technologies used by original equipment manufacturers (OEMs) and franchise dealers, consumers...
During the 2024 NADA Show, CBT News anchor Jim Fitzpatrick had the chance to interview Brian MacDonald, the President and CEO of CDK Global.

Live Replay NADA Show 2024: Brian MacDonald | CDK Global

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During the most recent 2024 NADA Show, CBT News anchor Jim Fitzpatrick had the chance to interview Brian MacDonald, the President and Chief Executive...
CDK Global's Jessie Hammonds, recently joined Jim Fitzpatrick at the 2023 Digital Dealer conference to discuss customer experience.

Why tailoring the customer experience is key to dealership success —...

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One of the biggest trends taking root throughout the retail automotive industry is prioritizing and enhancing the customer experience. For so long, price was...
Steven Walker, Senior Product Marketing Manager for CDK Global, recently joined Jim Fitzpatrick on the CBT stage at the 2023 Digital Dealer conference.

How CDK Global is enhancing online to in-store modern retail experiences...

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Earlier this year, CDK Global released its Friction Point Study, which surveyed both shoppers and dealers to determine what points in the car buying...
The CDK Dealership Xperience is said to unify workflows at the dealership. CDK Global CMO Barb Edson tells us what it's all about.

How to solve customer experience challenges and simplify operations – Barb...

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The retail automotive industry has been tasked with meeting today's rising consumer expectations and demands. As dealers adapt successfully, CDK Global has launched a...
Car dealers are eagerly adopting new artificial intelligence tools, according to research by software provider CDK Global.

Car dealers share positive experiences with artificial intelligence in CDK study

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Car dealers are eagerly adopting new artificial intelligence tools, according to research by software provider CDK Global. An overwhelming majority of car dealers now feel...
pain points

Pain Points: Buyers have changed and dealers should too

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Dealers understand the importance of excellent customer service more than anyone. But under the influences of technological advancements and financial crises, consumer needs have...
CDK Global, Edson

4 key areas CDK Global is supporting dealers in 2023 and...

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CDK Global is ideally situated to better serve dealers and customers with cutting-edge applications to cover every stage of the car buying process, including...
Dave Thomas

Results of CDK Global’s latest Ease of Purchase Summary – Dave...

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Is the process of buying a car still difficult for consumers, despite the technology boosting digital retailing? Recently, CDK Global released its December Ease...
CDK Global cybersecurity

Why cybersecurity is more important now than ever before — Patrick...

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CDK Global recently published its Annual State of Cybersecurity Report which highlights top security concerns in preparation for the FTC Safeguards Rule deadline. Today...