Tag: CDK Global
Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study
J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche has topped the list in sales satisfaction for a...
Are Automotive Technicians Ready for a Self-Driving, Electrified Future?
In the past, all someone needed was a set of wrenches and a little aptitude to become a mechanic. With zero formal education, backyard...
5 Unethical F&I Practices That Could Sink Your Dealership
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
5 Top-Notch Social Media Strategies and Management Tools for Your Dealership
Things move quickly in the digital age. By now, most dealerships recognize the need for a stellar social media presence. Study after study shows...
What the Baby Boomer Buyer Expects from F&I
There have been many articles on how to sell to Gen Z or the Millennials in F&I but it’s just as important to know...
Adjusting Your Language for the Customer
On this week's episode of On the Mark, Mark Tewart talks about the power of language and how it can both help and hurt...
Accountability in Dealership Management
On this week's episode of Kain & Company, David Kain goes over the role of managers and how critical it is to be held...
Marketing and Sales Attribution
On this week's episode of Auto Marketing Now, Brian Pasch talks about the latest updates in marketing and sales attribution as well as strategies...
October’s Kerrigan Market Update Reveals Positive News for the Auto Retail...
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, managing director of Kerrigan Advisors. VIDEO TRANSCRIPT: Bridget F.: Hello everyone. I'm Bridget...
