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The buy/sell market appears to be continuing its high level of activity. Willie Beck joins Inside Automotive to discuss valuations.

Buy/sell market remains robust amid industry trends – Willie Beck |...

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The buy/sell market appears to be continuing at a high activity level. Co-Managing Partner of Bel Air Partners Willie Beck joins us on this...

How Aura and Mosaic are leading the industry against identity theft...

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A growing challenge dealers have faced for decades is identity theft and fraud. And as technology grows more sophisticated today, so do the hackers....

NY Auto Forum 2024: Brian MacDonald | CEO & President of...

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At this year's New York Auto Forum, media partner CBT News' anchor Jim Fitzpatrick met with Brian MacDonald, CEO and President of CDK Global, to discuss...
The New Automotive Commerce Collab from CDK uses open and universal technology and APIs to better connect OEM and dealer software.

CDK bridges longstanding gap between OEM and dealer shopping experiences with...

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AUSTIN, Texas – March 26, 2024 Due to friction created between the various technologies used by original equipment manufacturers (OEMs) and franchise dealers, consumers...
During the 2024 NADA Show, CBT News anchor Jim Fitzpatrick had the chance to interview Brian MacDonald, the President and CEO of CDK Global.

Live Replay NADA Show 2024: Brian MacDonald | CDK Global

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During the most recent 2024 NADA Show, CBT News anchor Jim Fitzpatrick had the chance to interview Brian MacDonald, the President and Chief Executive...
CDK Global's Jessie Hammonds, recently joined Jim Fitzpatrick at the 2023 Digital Dealer conference to discuss customer experience.

Why tailoring the customer experience is key to dealership success —...

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One of the biggest trends taking root throughout the retail automotive industry is prioritizing and enhancing the customer experience. For so long, price was...
Steven Walker, Senior Product Marketing Manager for CDK Global, recently joined Jim Fitzpatrick on the CBT stage at the 2023 Digital Dealer conference.

How CDK Global is enhancing online to in-store modern retail experiences...

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Earlier this year, CDK Global released its Friction Point Study, which surveyed both shoppers and dealers to determine what points in the car buying...
The CDK Dealership Xperience is said to unify workflows at the dealership. CDK Global CMO Barb Edson tells us what it's all about.

How to solve customer experience challenges and simplify operations – Barb...

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The retail automotive industry has been tasked with meeting today's rising consumer expectations and demands. As dealers adapt successfully, CDK Global has launched a...
Car dealers are eagerly adopting new artificial intelligence tools, according to research by software provider CDK Global.

Car dealers share positive experiences with artificial intelligence in CDK study

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Car dealers are eagerly adopting new artificial intelligence tools, according to research by software provider CDK Global. An overwhelming majority of car dealers now feel...
pain points

Pain Points: Buyers have changed and dealers should too

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Dealers understand the importance of excellent customer service more than anyone. But under the influences of technological advancements and financial crises, consumer needs have...