Today on CBTNews.com – Thursday, November 8th, 2018:
Dealers Share Outlook on Car Ownership Trends in Cox Automotive Mobility Study: A Dealer’s Perspective
Alternative vehicle ownership is becoming increasingly popular among consumers and here to help us navigate through this constantly evolving industry is Rachelle Petusky, research and market intelligence executive for Cox Automotive’s Mobility Group. Today, CBT’s Jim Fitzpatrick and Rachelle discuss phase 2 of their mobility study: A Dealer’s Perspective. Watch Now
Dealing with Higher Interest Rates – 3 Tips to Help F&I Weather the Storm
Dealers seem to be getting a lot of bad news these days. Tariffs threatening to increase the prices of new cars, sales slowing down, used car inventory costs rising at auctions, and now the downstream effects of rising interest rates. No matter what side of the political aisle you reside on, there is one thing everyone in the automotive industry can agree on…higher rates hurt. So how does your F&I staff deal with this? How do they handle the rate objections and turn it into a win for their margin? Read More
The Difference Between Joy and Happiness
No two days (or feelings) are the same. Like the ever-changing weather, where it is possible to experience snow, rain, sunshine, cloud and thunderstorms all in the space of a day, we also can feel the highs and lows of emotion depending on our moment-to-moment experiences. This could be physical or mental challenges or even the extreme sensations of excitement or unbridled success. Though it may not be an emotional extreme, there is a huge difference between joy and happiness. They are two very different, yet similar, conditions of the heart. This mental shift, though a subtle one, helps us more gracefully and courageously approach our everyday lives. Read More
