On today’s CBT Newscast for Friday, April 13th, 2018:
What Dealerships Should Focus On To Help Fill Job Roles – Adam Robinson
The auto industry still suffers from a very high turnover rate among its employees at over 70 percent. We recently spoke with Adam Robinson, President of Hireology, and he talked to us about how his company helps dealers attract and hire the right talent for any job opportunities in their stores and why dealers should focus on the human capital side of their business and be intentional about it. Watch Now
How Your Service Department Can Build Profitable Growth Amid Margin Compression – Xtime
Jim Roche sits down for a interview with CBT News and talks about how dealers can better optimize their profitable growth with Xtime, a company that improves your service process, boost revenue and increases retention by driving a better experience. They want dealers to be as efficient and effective as possible, one way they achieve that is by implementing a modern cloud-based technology. Watch Now
How To Ask For GREAT Reviews
The car buying experience is not quite the same as checking into a hotel or dining at a restaurant. It’s not something that you just think of one night and follow through the next day. Typically, it’s something that takes time and heavy research, which makes shopping in the automotive industry, somewhat daunting. Between the research stages through to the negotiation stages, there are hundreds of things to consider, such as financing programs, rebates, safety ratings, vehicle history reports, insurance, maintenance, loan costs, and more, all of which can affect customer reviews. Read More
4 Ways a Happy F&I Manager Drives Higher Profits
Dealerships across the country struggle with turnover for a variety of reasons…commission-heavy compensation, long hours, lack of respect from management or owners, lack of professional respect among peers. The list goes on and on. In reality, most dealer personnel stay an average of only 3 years and that cuts across departments (sales, F&I, parts, service). Not a very long shelf life, indeed. Read More
