Thursday, January 20, 2022
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consumer

Xtime’s Tracy Fred shares how to improve today’s consumer experience

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The 2021 Cox Automotive Service Industry Study revealed positive news for dealership service centers, but is money still being left on the table? On today’s...
Ferguson

Three key elements to help your car dealership adopt a service-centric...

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On today’s exclusive CBT News Power Lunch, we’re pleased to welcome Darrel Ferguson, Director of Performance Management at Xtime, a Cox Automotive brand. Ferguson begins...

Interpreting car dealership data to improve long-term business performance – Tracy...

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On today’s show, we’re talking about car dealership data security. We’re pleased to welcome Tracy Fred, Vice President of Cox Automotive brands VinSolutions, Xtime,...
service pickup and delivery

Is Your Dealership Charging for Service Pickup and Delivery?

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Retail automotive trends are constantly shifting so it’s important to stay up-to-date with the latest information and data so you don’t miss out on any opportunities. Joining us with the latest Cox Automotive COVID-19 Impact Study is David Foutz, Vice President of Sales at Xtime. We’re discussing the study’s data and its implications on dealership […]
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Dealer Playbooks

Cox Automotive Dealer Playbooks Offer Guidance for Key Dealership Roles

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On today’s show, we're pleased to welcome Tracy Fred, VP of Operations, Sales and Service for Cox Automotive. She is joined alongside Wayne Pastore,...
Clutch

The Keys to Running a Profitable Subscription Business – Vince Zappa,...

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Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in Las Vegas, Nevada. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Vince Zappa, president of...
Xtime

How Xtime is Working to Increase Customer Loyalty in the Service...

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Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with David Foutz, Vice President of...

How to Create and Retain Loyal Customers for Your Service Drive...

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Today, we welcome back Jim Roche, Vice President at Cox Automotive. In this segment, Jim discusses the latest additions to his book "Fast Break",...
Jim Roche

CBT Automotive Newscast for February 4th, 2020

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Today on CBTNews.com - Tuesday, February 4th, 2020: How to Create and Retain Loyal Customers for Your Service Drive - Jim Roche, Cox Automotive Today, we...
lyft

How the Integration Between Lyft and Xtime Can Benefit Your...

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Cox Automotive just announced plans to integrate Lyft’s ride-sharing service with their service experience platform, Xtime. This partnership will elevate an area of business becoming increasingly important to dealers as service revenue now accounts for 49 percent of dealership profits, according to NADA researchers. Here to tell us what this integration means for dealers and consumers is Matt […]
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