Four Tips for Optimizing End-of-Year Marketing
It is hard to believe that December is again on the horizon. The holiday and the end-of-year rush is in full swing, and consumers...
GM to Move Forward with Transformation Plans
This past month, GM rocked the automotive industry when the company announced wide-scale changes, including layoffs that would “reduce salaried and salaried contract staff...
Moving Dealerships From Transaction-Centric to Customer-Centric
Looking to 2019 and beyond, margin compression and customer expectations are among several factors that will increase, while more pressure from both existing and...
How Blockchain Technology Can Shake Up the Automotive Industry
We’ve heard a lot about blockchain technology over the last few years. While blockchain has many potential applications, the most well-known use for blockchain...
How GM’s Layoffs will Affect the Auto Industry in 2019
GM announced last week that it would close five factories and lay off nearly 15,000 workers in a move that may be indicative of...
Being Your Customers’ Problem Solver
Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
Fanatical Customer Care
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
Are You Ready to Go All Digital?
On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how...
The Power of Right Example
On this week's episode of Hard Truths with Dave Anderson we talk about the power of right example. Everybody is already leading by example,...
