Coronavirus Coverage

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel through our in-depth interviews, informative articles, and social media sharing. We encourage you to sign up for our newsletters and join us as we stand together in these challenging times.

We also urge you to visit our partner's resource pages for more information and guidance.


Texas Auto Dealers Associationvideo

Leading the Nation in PPP Loans, Texas Dealers Rely Heavily on Stimulus Through Pandemic

Texas has been undoubtably one of the hardest hit states for the continued spread of the coronavirus. As some areas of the country have minimized restrictions, Texas has been forced to roll back their reopening plans. For Texas auto...
Walmart

As CVS and Walmart Make Masks Mandatory, Should Dealers Follow Suit?

Effective July 20th, CVS Health will require that all customers wear face masks while shopping in their stores nationwide. Walmart has also announced that all their shoppers in the United States will also be required to wear masks while...
COVID-19

What the 2008 Recession Can Tell Us About The Impact of COVID-19 on Auto...

Can we learn a bit about the future of the automotive industry from lessons of the past? The recession of 2008 could tell us a lot about what to expect as the automotive industry looks to rebuild. Currently, automotive...
dealership

Five Tips for Recruiting Dealership Team Members During COVID-19

Even amid a global pandemic, workers will resign, or you may see the need to add additional support to your teams. However, being able to meet potential candidates in person, or holding dealership hiring fairs may no longer be...
COVID-19

How Dealerships Can Come out of the COVID-19 Scare Stronger Than Before

The globe is facing an unprecedented challenge, and in many ways, auto dealerships are in the front lines. Despite the growing popularity of online car buying, 95% of vehicles are still purchased in a dealership. Those numbers are likely...
Brian Jacobs BMW

Bill Jacobs BMW Makes Donation to Protect First Responders and RMHC

In yet another story of dealers helping their communities, the focus turns to Bill Jacobs BMW of the Bill Jacobs Auto Group in Illinois. In Mid-May, Bill Jacobs BMW joined with the regional BMW marketing team to hand out...
Greta Crowleyvideo

How Autotrader is Encouraging Consumers to Buy Online – Greta Crowley, VP of Marketing

On today’s show, we’re very pleased to welcome Greta Crowley, Vice President of Marketing for Autotrader. In this segment, Greta and Jim tackle Autotrader's recently launched, new national TV campaign, “Dealer Chats,” which shows shoppers how easy car buying...
LearnToLeadvideo

How Managers Can Better Train Their Staff After the Pandemic – Dave Anderson, LearnToLead

On today's show, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he tackled how managers should deal with the varying degrees of employee entitlement. In today's segment, Jim...
customer experiencevideo

Making the Commitment to Provide a Top-Tier Customer Experience

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought on by COVID-19. Did you enjoy this segment? Please share your thoughts, comments, or questions regarding...
Mahesh Shahvideo

How to Up Your Game When it Comes to Engaging with Consumers Online –...

On today’s show, we’re so pleased to welcome back Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global. In this segment, Jim and Mahesh discuss what CDK is doing to help its customers engage with consumers now that...

Staff Shortages Continue Delaying Inventories

OEMs have started the process of resuming operations at plants as they were pre-pandemic. While many employees have returned, most factories are still lacking...
EV

New EV Competitors Try to Dethrone Tesla

The EV market has been dominated by Tesla in 2020, with little resistance from any other company in the market. However, Elon Musk’s auto...
Steve Jordanvideo

Steve Jordan Joins KAR Global After 7 Years as NIADA President

Earlier this week, industry heavyweight KAR Global announced that auto retail veteran Steve Jordan would join their ranks this September as their executive vice...
Sean Gardnervideo

Sean Gardner on Converting Both Digital Leads and Unsold Customers

In light of the COVID-19 pandemic, there are more digital opportunities for dealers and customers than ever before. Car buyers want to get as...
Tom Maolivideo

Tom Maoli Asserts COVID-19 Created a ‘perfect storm’ for Auto Retail

When dealing with the COVID-19 pandemic, serial entrepreneur Tom Maoli says, "the barrier became the blessing." Tom is the President and CEO of Celebrity...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...