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Ways to transition mechanics into other positions

It isn’t difficult to see that the auto technician position is demanding on the body. After twenty years of wrenching, most techs feel the pain, especially since 2 out of every 100 full-time auto mechanics are injured on the job every year. That’s why very few automotive mechanics will make it to retirement in the […]
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Dealer Advantage: How to offer flexibility to car shoppers & maximize profits

In this episode of the ‘Dealer Advantage’ series, Lori Wittman, SVP Dealer Software Solutions, Cox Automotive and Kevin Frye, Marketing Director for Jeff Wyler...

Key security a priority in the dealership

When customers show up at a dealership for sales or service, they likely aren’t really thinking about how cars might get stolen during their...

Current state of the technician shortage and potential opportunities

In the 2020 Transportation Technician Supply & Demand Report, it was reported that the country is going to be short about 642,000 automotive, diesel,...

Gender equity still a concern in auto industry

March 24, 2021 is the National Equal Pay Day in the US, highlighting the discrepancies in earnings between men and women who perform the...

Getting new hires productive on the sales floor in today’s climate

The annual turnover rate among sales staff is excruciatingly high in the US with around 80% of sales staff to leave every year, according...

How active listening leads to increased engagement

If your natural instinct is to provide advice or an immediate solution to a problem, then you could unintentionally be doing more harm than...

Auto retail veteran Jim Ziegler discusses how industry reinvention and innovation will continue in 2021

The buzzword for the past several years n the automotive industry has been digital retailing. However, over the past 12 months of the Coronavirus...
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