Management

Here to discuss your return on time, and how dealers can increase efficiency as well as reduce turnover, is David Long, a veteran of the auto retail industry who has held top positions at several high volume dealer groups including Hansel Auto Group, located...

30 years ago, it seemed that everybody wore a suit and tie to work. While suit and tie may be overkill for most industries by today’s standard, there should still be a sense of pride and professionalism in the way we dress.  Many employers, especially...

According to research done at the University of California, motivated employees are about 30% more productive than other employees. They are also about 90% less likely to leave for another company. Another study, by Gallup, has found that managers are responsible for 70% of...

Finding a list of top leadership qualities is rather simple - a good listener, a team player, inspire others, and so on. But what makes a great leader in the dealership? Connecting with staff and managing time effectively are crucial aspects, but the auto...

On today’s show, we’re pleased to welcome back Bill Wittenmyer, Vice President of Sales, Layered Apps and Competitive Accounts for elead, a well-known CRM solutions company in the retail automotive space. In this segment, Jim and Bill discuss the ins and outs of elead's...

On today's show, we're excited to be on location here at Paragon Honda in New York with Partner GM and Vice President, Brian Benstock along with auto industry veteran, Hugh Hathcock, who is also the owner of ReconVelocity. Don't forget NADA 2020 is just around...

On today’s show, we’re so pleased to welcome Bill Lucchini, the new CEO of Dealer-FX Group, a leading service operations solutions platform. In this segment, Bill and Jim discuss how Dealer-FX solutions can help dealers drive growth, their new partnership with Kia Motors and...

On today's show, we're pleased to welcome Mr. Tom Murphy. Tom is an automotive industry veteran of nearly 35 years. Like many, he began pounding the pavement and working his way through the ranks until ultimately owning and operating both franchise and independent dealerships....

Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel like a battle ground where arguments and negative encounters between employees or with customers turns the dealership into an unhealthy...

To combat unconscious gender and racial biases in the workplace, management must take deliberate action against them, or it could cause tremendous profit losses. On today’s show, we’re pleased to welcome Dr. Shirley Davis, President, and CEO of SDS Global Enterprises, certified leadership coach,...