Unlock Your Team’s True Potential: Four Ways to Optimize Your Management Style

management
When we think of business development today, one word comes to mind: disruption. From technology to the entrance of a new generation of workers, much of what we have come to know about business management has changed rapidly. Leaders have had to become flexible...

How to Help Women in Retail Advance Into Management

management
There is no question that gender roles have evolved tremendously throughout the past couple of centuries. For example, in 2017, Ancestry.com pointed out some huge shifts in the gender gap, such as the rising prominence of women in occupations such as bank tellers and...

7 Mistakes Managers Make That Demotivate Their Employees

employees
According to research done at the University of California, motivated employees are about 30% more productive than other employees. They are also about 90% less likely to leave for another company. Another study, by Gallup, has found that managers are responsible for 70% of...

Make Your Business Last by Preventing Family Squabbles

family business
Businesses that last share common traits.  For example, they have written ownership agreements with key terms; they are structured to prevent conflicts and disputes between co-owners; and they have planned for timely succession to manage next generation expectations and prevent frustration. Absence of these...

How Dealerships Can Enhance Work-Life Balance and Attract More Females to the Industry – Lisa Copeland, Cars Her Way

Lisa copelandvideo
Lisa Copeland, CEO of Cars Her Way, recently joined us in-studio and discussed trends in retail automotive, enhancing work-life balance, and how dealerships can attract more female employees to the industry. VIDEO TRANSCRIPT: Jim Fitzpatrick: Hello, everyone. I'm Jim Fitzpatrick. Thank you so much for joining...

How to Evaluate Expenses in Each Department

expenses
Expenses are part of doing business. A dealership can’t have profits without a facility, inventory, employees, supplies and other necessities that cost money. The old saying “You’ve gotta spend money to make money” definitely holds true in the car business. While you will never avoid...

How to Maximize the Profitability of Your Fleet Vehicles – Alex Fraser, Cox Automotive Mobility

fleetvideo
Organizations that rely on fleet vehicles are constantly looking for ways to control costs, reduce risks, and maximize the profitability of the vehicles in their possession. From detailing, to fueling, to maintenance, and other logistics, our next guest is here to provide some fleet...

Focusing Efforts When Developing Best Practices at Your Dealership

best practices
You may have heard the words “best practices” thrown around at meetings, on memos and during conversations at sales conventions. The term refers to sets of guiding principles or strategies that help your teamwork as efficiently and judiciously as possible. They can also serve...

Dominate Year-End Accounting at Your Dealership

accounting
Submitting year-end accounting can be a difficult and time-consuming process for dealers. From completing W-2s and 1099s to processing 1095-Cs, the list of forms due around the new year often feels endless and can cause a last-minute frenzy. However, it’s critical to the operational...

What Incentives Do Your Employees Want the Most?

health care
For the most part, dealership employees want what any employee wants: security. Along with a paycheck, your dealership provides a safety net for employees that they could not provide on their own. With the rise of healthcare costs and fears about retirement savings and...

HEADLINES

customersvideo

Don’t Make Your Customers Feel Uncomfortable

 Like it when customers get in your face?  Of course not.  Then why do some salespeople crowd customers during the greeting?  It happens, but...
newscastvideo

Shawn Hays on Personal Branding, Setting Goals and Managing Salespeople | Manage Your Dealership...

Today on CBTNews.com - Monday, March 25th, 2019: Shawn Hays on Personal Branding, Increasing Closing Percentages, Setting Goals and Managing Salespeople On today’s show, we welcome...
video

Shawn Hays on Personal Branding, Increasing Closing Percentages, Setting Goals and Managing Salespeople

On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler and sales manager at Dan Cummins Chevrolet and Buick...
time management

Manage Your Dealership and Your Time

You invest many resources in your dealership. Out of those, perhaps the most valuable is time. For this reason, time management is critical for...

How to Deal With a Best Price Shopper

Most car buyers come into the dealership with the fear that they will be pressured into buying something that's not really what they want....

Slowing Down in the Service Process

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...

Accountability and What It Is Worth to Your Business

Your culture, what’s that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You...