Attract, Hire and Retain Women Employees

women employees
“The Women in the Workplace 2017,” a study conducted by LeanIn.Org and McKinsey states, ”Women and men see the state of women—and the success of gender-diversity efforts—differently. Men are more likely to think the workplace is equitable; women see a workplace that is...

Steve Finlay: The one thing dealerships should focus more on than profit

productvideo
  Should your dealership focus more on the product or the profit? Aren't we supposed to believe that profit will eventually come if we put all of our emphasis on the product and how to move it? Steve Finlay, Senior Editor with WardsAuto, says of...

5 Simple Rules To Set & Reach Your Goals!

goals
Goal setting is the closest thing to magic you can find. It works way better than the ‘hope plan,’ wishing on a star or playing the lottery. Like most good things, there are rules to follow, and as long as you follow the rules, you’ll...

Rory Vaden: As a successful dealership, the rent is always due

Rory Vadenvideo
  As a dealership, how long does your team need to do certain things like working hard, being disciplined, staying motivated, etc.? Basically, when will the moment arrive where your team can cross the invisible finish line? In a conversation with Rory Vaden, author of...

Back to Winning Ways: What OEMs and Dealers Must Do to Resume Record Sales

car sales
New car year-to-date sales figures slacked 2.2 percent in 2017, brought down by decreases from FCA, General Motors, Ford Motor Company, and Toyota Motor Corporation. Despite the minor flux experienced, it’s the third year consecutively that US new car sales surpassed 17 million units....

Bill Wittenmyer: Do amenities help retention or do they not matter?

amenitiesvideo
  Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they don't emphasize amenities because why would people want to spend more time than they need to at a dealership? We...

How to Remove Friction Between Teams

friction
Recently I returned for a follow-up visit with a client where we had installed a new sales process for their team. Gathering a few of the key people together I questioned how it was going. For the most part, results were promising but there...

Execution Plan: How to Buckle Down to Achieve Your Goals

execution
The sales game is constantly changing. New products, marketing ideas and technology solutions continue to flow into the market, pulling dealership decision-makers in several different directions. There are the short-term and long-term issues to contend with, which oftentimes puts “right now” strategies and long-range...

6 Steps to Reaching Your Goals in 2018

goalsvideo
  Following through with dealer processes is obviously important to the customer buying experience. Following through with your staff's goals is just as important. Without following through of each step to the goal or managing a specific list of goals, certain ones might not be...

Transitioning Employees from Incentive Based Pay Plans to Salary

pay plans
We all know the auto industry is a fast-paced, cutthroat world. From salespeople to service advisors to service technicians, almost everyone in the dealership expects some sort of incentive for good performance. That being said, there may be positions or employees where a salary...

HEADLINES

newscastvideo

Making Changes and Meeting Customer Expectations | Trump administration tax hike might impact car...

  On today's CBT Newscast for Monday, February 19th, 2018: Michael Anderson: Making Changes and Meeting Customer Expectations Consumers have changed and it’s impacting Car Dealerships. Michael...
cusotmersvideo

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...
customer expectationsvideo

Michael Anderson: Making Changes and Meeting Customer Expectations

  Consumers have changed and it’s impacting Car Dealerships. Michael Anderson, CEO of The Rikess Group, has some suggestions on how you can you can...
sales

4 Opportunities That Create More Sales

Opportunity #1 – Bring your own business To be successful for a long period of time you must create lead generation marketing. Lead generation equals...

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...

Don’t be like everyone else on the demo drive

The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...

The 7 Circles of Internet Sales Success – The Coaching Circle

On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...