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How car dealers can close out 2020 on a high note – Lisa Copeland

Today on CBT News, we welcomed Lisa Copeland to the show to discuss the landscape of the automotive industry. Copeland is the founder of Lisa Copeland Global Enterprises, CEO of Cars Her Way, and Host of Cars Her Way on iHeart Radio. Copeland has been a pioneer for the industry as one of the most […]
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Six Ways to Create More Productive Dealership Staff Meetings

Have you ever received a notification for a staff meeting and dreaded the event? You knew the meeting would take you away from other...

Do you see your female customer the way she sees herself?

Sandwiched between a Toyota Tundra 4Runner and a Jeep Rubicon, my 2017 Jeep Renegade Desert Trail Hawk and I navigated slick rock and soft...

Tips for managing lean parts inventory

For all dealerships, the parts department is as much of a gamble as new car sales. Ordering for inventory is a necessity to ensure...

The benefits of a self-insured healthcare platform for auto dealers – John Augustine, WellNet

As we approach the end of the year, there is much focus on healthcare options and budgets going into 2021. We all know that...

Service department retention may start with the facility

According to NADA research, 76% of car buyers purchase a vehicle from the dealership that performs their regular maintenance. Yet despite nearly 100% of...

How to develop employees if you cannot promote them during COVID-19

Considering all the ways the COVID-19 pandemic is likely impacting your dealership, it may be a stretch to think about offering a promotion to...

The current state of new vehicle inventory levels – Brian Finkelmeyer, vAuto

Low vehicle supply with great demand has been a common theme throughout this pandemic and also a pain point for most dealers. So what’s...
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EV Special Purpose Acquisition Companies continue to trend upwards

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...

CBT special feature: The winners and losers of 2020

Welcome back to CBT News. 2020 was an unforgettable year in the auto industry. As dealers worked diligently to keep their families safe, they...

Why Minnesota car dealers are fighting a new administrative rule regarding emissions standards – Scott Lambert, MADA

Minnesota car dealers were in federal court last week to fight a proposed change to the state’s emissions rules for new automobiles. The regulations...

Five tips on how to be customer-centered

A recent PWC report said, "only 36% of consumers feel that their employees understand their needs." Regardless of the truth or argument, perception is reality....

TrueCar predicts 16 million new car sales in 2021

Headed into another year of uncertainty, TrueCar is forecasting a healthy increase over 2020’s suppressed auto sales performance, expecting new light vehicle sales in 2021 to...
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