“Your Car Guy” Shawn Hays, Explains Why Good Management Is Key To a Successful Dealership

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CBT News talks with Shawn Hays, "Your Car Guy", about the importance of good management and its impact on your entire dealership. Shawn has been in the retail automotive industry for over 11 years and currently is a car salesman at Dan Cummins Chevrolet and...

Advantages of Being More Generous in Your Professional Environment – Bob Burg, Best-Selling Author of “The Go-Giver”

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Joining CBT Automotive News today is Bob Burg, top-producing salesperson, a talented public speaker, and a coauthor of the best selling Go-Giver Books. Bob Burg mentions during his interview with our network that a major problem in the world today is that people and businesses...

Maintaining a Workforce That Is Progressing With The Industry – Scott Gunnell

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Scott Gunnell, JM&A VP of Field Sales Operation and Strategy, is back to talk about the ever-changing role of F&I managers in your dealership and how to maintain a workforce that is progressing at the same rate the auto industry is. The F&I manager is...

Finding Your Strengths to Improve Your Business

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As a dealer, leader, or manager, you are probably aware that your business could improve. Sometimes dealers, leader managers and business owners want to improve their business, but are not sure how to begin or find their strengths. This is an overview and a reminder...

How to Manage Vendor Relationships

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Your dealership cannot survive in a bubble. You rely everyday on vendors and suppliers to help keep things moving along. These relationships are a valuable part of your success. Too often, vendors are treated as expendable and are not given the respect they deserve. Problems...

Why Complainers Will Ultimately Sink Your Ship

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You’ve likely heard the expression that one bad apple can spoil the whole barrel. In the case of workplace complaints, this axiom holds especially true. An employee who complains has the ability to not only stall his or her own productivity, they can severely...

Reducing Stress to Boost Performance in the Workplace

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Having stress in the workplace makes for an unproductive workplace. Stressed employees have difficulty finishing tasks on schedule and have a harder time positively interacting with customers. Not only that, a number of illnesses have been linked to stress, which means that a stressed...

How Puente Hills Ford Achieved #1 CSI Score in Southern California

Puente Hills Ford
“I just got out of a meeting pumping up my guys for you and I’s interview. It’s all about pumping the guys up because some people forget they’re the people that make the dealership,” Julian Valeriano, General Manager at Brown Auto Group’s Puente Hills...

Are You Thinking About Expanding Your Franchise?

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If you’re thinking about expanding your franchise dealership, there are a lot of aspects to keep in mind when taking this giant ‘leap of faith’. Below, you’ll find a few commonly asked questions that will help you as you start to calculate your ability...

Making the Most of Your Time

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Right next to your employees, your most valuable resource as a manager is time. However many squander this asset. This usually happens when management gets stuck in institutional ruts, following well-trodden procedures without considering whether there’s a more time-effective way. Here are three of...

HEADLINES

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Feature Benefit Selling by Mark Wahlberg

Today's CBT Automotive sales tip of the day is brought to you by the newest Columbus Ohio car dealer, Mark Wahlberg. Take a look!  
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Solutions That Measure and Manage Your Dealership’s Recon Process

If you’re a dealer struggling to get your used vehicles in and out of recon as quickly as possible, you’ll want to pay attention...

Why Your Team Should Be Certified

Certifications, regardless of what they are for, tells your professional peers and employers that you are well-qualified to take things seriously. It can help...

Making the Connection: Four Ways to Align your Goals

Who are you as a dealership, and what do you stand for? If someone were to ask the above question to one of your...

What Does Digital Retailing Have To Do With F&I?

On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you...

The Power of Right Example

On this week's episode of Hard Truths with Dave Anderson we talk about the power of right example. Everybody is already leading by example,...

What Sets Your BDC Apart From the Competition?

 On this week's episode of Kain & Co., David Kain talks to Emily Lindau of Johnson Motors & Ford in Wisconsin about what their...