Here's a question nobody ever thought to ask: What would happen if the decision makers at one of America's big three automaker's announced one day they had decided not to...
Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week's Progressive Retail, Cory goes over some key aspects of employee retention.
It’s often said that in the car business having the right people makes all the difference. However, dealers continue to struggle with attracting, hiring and training the right people that...
Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob Ross. “We’re in our 44th year...
Car buyers span generations and yet there are huge disparities in how much knowledge each generation has with regard to how financing a car actually works. Good news, though, as...
It doesn’t take a survey to prove that today’s consumers want to do everything online. From food to furniture, houses and cars, shoppers like the empowerment that comes from the...
Operational policies. Staffing. Pricing. Marketing decisions. Customer relations. Vendor partnerships. For group senior managers or executives, there are a million things you must manage to amplify each dealership’s success and...
Auto dealerships are in a unique position. Other than purchasing a home, buying a car is one of the most expensive and significant decisions an individual can make. As most...
Over the years we have seen huge improvements in the effectiveness of sales department Business Development Centers (BDC’s). With this success, it seems that more and more dealerships are looking...
Certainly, all dealers and managers understand the challenges facing automotive retail today: flattening sales; buyers visiting fewer lots; margins under pressure from all sides; never-ending staffing problems; etc.
In so many...