TSLA405.28016.38%
GM82.2604.21%
F12.9550.515%
RIVN17.3850.495%
CYD43.7401.4181%
HMC25.1250.765%
TM218.8606%
CVNA388.88026.64%
PAG163.4107.39%
LAD287.03012.16%
AN209.73011.44%
GPI351.03015.55%
ABG213.3609.27%
SAH71.2103.84%
TSLA405.28016.38%
GM82.2604.21%
F12.9550.515%
RIVN17.3850.495%
CYD43.7401.4181%
HMC25.1250.765%
TM218.8606%
CVNA388.88026.64%
PAG163.4107.39%
LAD287.03012.16%
AN209.73011.44%
GPI351.03015.55%
ABG213.3609.27%
SAH71.2103.84%
TSLA405.28016.38%
GM82.2604.21%
F12.9550.515%
RIVN17.3850.495%
CYD43.7401.4181%
HMC25.1250.765%
TM218.8606%
CVNA388.88026.64%
PAG163.4107.39%
LAD287.03012.16%
AN209.73011.44%
GPI351.03015.55%
ABG213.3609.27%
SAH71.2103.84%


About: Mary Welch

CBT News Placeholder

How Football Training Camp Brings Sales

- July 30, 2016
Editor's Note By Mary Welch Roger Scholfield’s father had a plaque in his used car dealership office in Augusta, Kanas. It read “Service Means Sales.” Vic Scholfield’s, Roger’s father, was a firm believer...
Scholfield Honda

Service Means Sales

- July 28, 2016
A Service-First Philosophy Keeps Honda Dealership Growing By Mary Welch Vic Scholfield was a visionary when it came to customer service. Scholfield, and his brother Dick, opened up a used car lot in...
LA Car Guy

LA Car Guy Goes and Sells Green

- June 28, 2016
Mike Sullivan Sells Cars and Spreads the Word about the Environment By Mary Welch Mike Sullivan has always been environmentally aware — whether it is surfing, putting in charging stations in his dealership...
Transparency in Service

Transparency In Service Customers From Straying

- April 29, 2016
Dealer Fights Customer Flight With Prices and Value By Mary Welch Need a four-wheel alignment or cabin air filter replacement but am not sure the dealership will give you the best price? Don’t...

Building a LEED Gold Dealership Was Neither Cheap Nor Easy For LaFontaine Automotive Group

- August 1, 2015
However, the Michigan family business has been repaid, and then some, in utilities savings and favorable publicity. BY MARY WELCH Ryan LaFontaine estimates an LEED gold certification added $1.5 million to...
Mazda Killeen

Dealerships Adjacent To Military Bases Can’t Just Sit Back And Wait For Customers

- July 1, 2015
Texas Mazda store learns what’s necessary with relationship-building, sponsorships, advertising. BY MARY WELCH With roughly 40,000 soldiers stationed at Fort Hood in Killeen, Texas, about an hour’s drive north of Austin, it...
bad online reviews

Blowing Off Bad Online Reviews: A Strategy You Can’t Afford

- June 1, 2015
Customers may volunteer to change them once a problem is fixed, but if they don’t, dealerships must be assertive. BY MARY WELCH When dealing with haters on social media, dealerships should...


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