TSLA410.660-11.58%
GM74.620-0.24%
F13.268-0.1322%
RIVN13.275-0.515%
CYD50.4200.42%
HMC25.385-0.795%
TM187.955-2.725%
CVNA67.9100.74%
PAG162.3500.17%
LAD267.2105.29%
AN186.3702.22%
GPI320.1306.51%
ABG181.2002.03%
SAH74.7700.81%
TSLA410.660-11.58%
GM74.620-0.24%
F13.268-0.1322%
RIVN13.275-0.515%
CYD50.4200.42%
HMC25.385-0.795%
TM187.955-2.725%
CVNA67.9100.74%
PAG162.3500.17%
LAD267.2105.29%
AN186.3702.22%
GPI320.1306.51%
ABG181.2002.03%
SAH74.7700.81%
TSLA410.660-11.58%
GM74.620-0.24%
F13.268-0.1322%
RIVN13.275-0.515%
CYD50.4200.42%
HMC25.385-0.795%
TM187.955-2.725%
CVNA67.9100.74%
PAG162.3500.17%
LAD267.2105.29%
AN186.3702.22%
GPI320.1306.51%
ABG181.2002.03%
SAH74.7700.81%


About: Kristine Cain

PVR

How to raise your PVR in one simple step

- November 23, 2020
Every F&I department has metrics it must meet every month and, in some cases, every day. They include penetration levels per product, CSI scores, and chargeback rate, among others. The big...
listening

Why better listening in F&I is important to increasing PVR, CSI

- November 10, 2020
Most sales gurus will tell you that the pitch matters, the right questions matter, and that the ‘consultative sale’ is critical to high performance in F&I. But there is something...
F&I

3 ways data analytics can help your F&I staff

- October 19, 2020
As the markets start waking up from their COVID-19 slowdown, F&I departments are also trying to get back in the groove they were in before all of this started in...
retention

How F&I can play a part in increasing customer retention

- September 22, 2020
“How do we keep ‘em coming back?” It’s a very important question for anyone working at a dealership. Customer retention is one of the most important priorities throughout dealership operations. Service, parts,...
F&I

Four F&I tips to prepare for uncertain times ahead

- September 10, 2020
We are over five months into the COVID-19 and it seems that it’s not done with us yet. As the car industry has been slowly coming back to life over...
F&I

How F&I Can Benefit from a Little Positivity and a Return to ‘Normal’

- August 18, 2020
The headlines all throughout the media and even the industry trade publications all seem to be negative when it comes to the state of auto sales. Bad news all the...
lending

What is the State of Lending During COVID-19 and How Can F&I Adapt?

- August 7, 2020
There has been a lot of talk and analysis over the last few months about how the car industry has had to adapt to changes in showroom traffic, lower sales,...
time

Time, A Major Reason for Higher PRU During COVID-19

- July 20, 2020
Way back in March when COVID-19 shutdowns rolled across the US (seems like a long time ago, doesn’t it?) dealerships were one of the businesses that took an immediate hit....
protection

Why F&I Should Embrace Antimicrobial Protections and How to Leverage It

- July 13, 2020
Antimicrobial treatments have been around for a while. Dealers are applying an interior protection, either wet or electrostatic, making the surfaces hostile to bacteria and viruses. It used to be...
identity

4 Tips to Protect Your Dealership from Synthetic Identity Fraud

- June 15, 2020
As if dealerships did not already have enough to worry about as the COVID-19 crisis continues to impact the market…now there is the increased concern over online F&I fraud. Since...


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