F&I departments nationwide are once again facing challenging times. The one-two punch of the pandemic hanging on due to the Delta variant and the chip shortage has created a unique...
There was a time when no dealership (and certainly not F&I) thought much about handling any part of the car-buying process over video, but here we are. Deals had always...
Every dealership is set up the same way – sales, service, parts, and F&I all operate as their own separate departments. Each has a unique part to play both in...
Twenty years ago, a finance and insurance manager was one of the most respected managers in the dealership. They could make or break your deal often within a few seconds...
F&I has always been tasked with handling all the aftermarket sales over the years. VSC, GAP, tire & wheel, and many other smaller products and protections. They are trained in...
In a year when dealers have been looking forward to trying to put the worst of the pandemic behind them, now there is a new crisis, and one that many...
Staffing the F&I department can be a tricky minefield to navigate. Do you hire from within and train someone up from sales or do you go to an outside hire,...
Many industry experts are predicting that a slow exit from the worst of the COVID-19 pandemic and its effects on dealerships will force many to continue a trend towards offering...
Most dealerships have split the sales process from F&I, treating it as a separate process after closing the deal.
Though it works fine for many dealers, there is a better way...
Consumers who are ready to buy that shiny new car at a reasonable price may have to wait a while longer, according to an Edmunds report released this week. While...