Manage customers’ F&I time expectations with 3 simple strategies
One of the most delicate balancing acts in the sales process is dealing with the amount of time it takes to actually deliver the car to the buyer. Dealership personnel...
TSLA411.650-10.59%
GM74.570-0.29%
F13.200-0.2%
RIVN13.300-0.49%
CYD50.1650.165%
HMC25.385-0.795%
TM187.980-2.7%
CVNA68.0700.9%
PAG162.2200.04%
LAD267.6855.765%
AN186.6182.4682%
GPI320.1306.51%
ABG180.8901.72%
SAH74.8000.84%
TSLA411.650-10.59%
GM74.570-0.29%
F13.200-0.2%
RIVN13.300-0.49%
CYD50.1650.165%
HMC25.385-0.795%
TM187.980-2.7%
CVNA68.0700.9%
PAG162.2200.04%
LAD267.6855.765%
AN186.6182.4682%
GPI320.1306.51%
ABG180.8901.72%
SAH74.8000.84%
TSLA411.650-10.59%
GM74.570-0.29%
F13.200-0.2%
RIVN13.300-0.49%
CYD50.1650.165%
HMC25.385-0.795%
TM187.980-2.7%
CVNA68.0700.9%
PAG162.2200.04%
LAD267.6855.765%
AN186.6182.4682%
GPI320.1306.51%
ABG180.8901.72%
SAH74.8000.84%
About: Kristine Cain
Work-life balance in F&I: It’s easier than you think
‘Work-Life balance? In a dealership? Not a chance…’
That was an actual quote from a friend of mine who has worked in the F&I world since the early 80’s. She laughed...
Jaguar announces plan for all-electric lineup
In the latest electric vehicle (EV) news, Jaguar Land Rover (JLR) announced this week that it is planning to make its Jaguar brand all-electric by 2025 and that it plans...
Two reasons it may work for the sales consultant to handle F&I too
The F&I department and the process by which they deliver profit for the dealer has been stuck in one paradigm. Customers spend too much time picking out the perfect car and then dread...
Coaching vs. training – how to help struggling F&I staff
When your dealership is faced with an F&I manager that is underperforming in PVR and CSI scores, what do you do? Do you just get frustrated and start cleaning house? Do you...
Is now the right time to try upfront F&I pricing?
Many years ago, Carmax stormed into the automotive space with the ‘no haggle’ price. What you see on the window sticker is it...no negotiation, take it or leave it. That...
Tips to handle bad online reviews for F&I
Think about the last time you bought anything online. What did you do first? You probably started with Google (as we all do) or maybe to the website of the...
Private equities are acquiring F&I administrators. Is it hurting your margins?
In the last few decades, private equity firms throughout the US have been buying up businesses across industries with the intention of turning ailing brands around that have hit hard...
Subprime lending in COVID-19 proves a surprisingly tough balancing act
2020 has offered many surprises over the year. Between the onset of the pandemic causing such a quick economic contraction all the way to the inevitable rebound the country is experiencing now,...
Finding the bright spots for F&I during COVID-19
We are always looking for silver linings when things are going haywire in life. The last 6 months navigating the COVID-19 crisis as a nation is no exception. Every day...
Latest Articles
