TSLA410.507-11.7327%
GM74.480-0.38%
F13.265-0.135%
RIVN13.259-0.5314%
CYD50.0600.06%
HMC25.285-0.895%
TM187.380-3.3%
CVNA67.3000.13%
PAG160.860-1.32%
LAD265.3853.465%
AN184.5400.39%
GPI316.2302.61%
ABG179.7450.575%
SAH73.450-0.51%
TSLA410.507-11.7327%
GM74.480-0.38%
F13.265-0.135%
RIVN13.259-0.5314%
CYD50.0600.06%
HMC25.285-0.895%
TM187.380-3.3%
CVNA67.3000.13%
PAG160.860-1.32%
LAD265.3853.465%
AN184.5400.39%
GPI316.2302.61%
ABG179.7450.575%
SAH73.450-0.51%
TSLA410.507-11.7327%
GM74.480-0.38%
F13.265-0.135%
RIVN13.259-0.5314%
CYD50.0600.06%
HMC25.285-0.895%
TM187.380-3.3%
CVNA67.3000.13%
PAG160.860-1.32%
LAD265.3853.465%
AN184.5400.39%
GPI316.2302.61%
ABG179.7450.575%
SAH73.450-0.51%


About: Kristine Cain

Kristine Cain

Kristine Cain is a contributing writer for CBT News. She has over 26 years of experience in the automotive industry specializing in F&I and B2B sales.

F&I

Better Framing, Better Context Equals Higher F&I Sales

- February 18, 2020
Paint the picture. That’s what nearly every self-professed sales guru says when training salespeople. Appeal to their emotions and get them to ‘see’ themselves using your product or service. Good...
F&I Auto News
experience

4 Simple Ways to Personalize the F&I Experience

- February 14, 2020
We live in what people are calling The Age of the Consumer and for the F&I department, it means a fresh focus on providing an experience that is markedly different...
Sales & Marketing F&I
gen z

How Gen Z Changes the F&I Approach and Tips on How to Adapt

- February 7, 2020
Much has been made of working with Millennials in the F&I office. Hundreds of articles and blogs analyze the most effective ways to engage and sell to them. But many...
F&I Auto News
F&I managers

3 Simple Ways to Inspire Your F&I Staff

- January 31, 2020
For as long as there have been ‘sales’ teams’, there has always been a fundamental problem of exactly HOW to motivate, excite, or inspire them to achieve more sales and...
F&I Auto News
F&I

A Look at Changes Coming to F&I in 2020

- January 13, 2020
A new decade is here and with it, a lot of speculation on what the state of the auto industry will look like in 2020 and beyond.  Most of the...
F&I Auto News
F&I manager

Time for a New F&I Manager? 4 Intangibles to Look For

- December 10, 2019
As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be a...
F&I Auto News
F&I

5 Unethical F&I Practices That Could Sink Your Dealership

- November 12, 2019
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking sales tactics and less-than-honest disclosures of...
F&I Auto News
F&I

Dull F&I Meetings? Here are 4 Ways to Make Them a Can’t Miss Experience

- October 21, 2019
Meetings. Love them or hate them, they are a necessary evil in any business. Dealerships are not immune, and most meetings seem to revolve around the sales staff every week,...
F&I Auto News
F&I

Should Sales Handle F&I? Maybe, Maybe Not.

- October 15, 2019
Back in the day, it would never have been thought of to have a salesperson present F&I products out on the floor. Sales was sales and F&I was F&I…period. Customers...
F&I Auto News
F&I

Personality or Sales Ability? Which is More Important for F&I Success?

- October 11, 2019
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about...
F&I Auto News

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CBT News
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