Home Authors Posts by Chanell Turner

Chanell Turner

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Investigative Journalist for CBT News
car buying

Safety, Connectivity, and Infotainment: 2018 Car Buying Trends

2016 was the start of the sports-utility-vehicle and crossover takeover, and 2017 represented the complete infiltration. Consumers were interested in vehicles that were larger,...
Tesla

Tesla Fails to Meet Predictions on Autonomous Technology

Have you ever made the drive from Los Angeles to New York? If you have or have ever thought about making the trip, how...
auto sales

Can Q4 Boost Auto Sales to 2016 Record Numbers?

2017’s auto sales have been a wild card compared to the previous two years. 2015 and 2016 ended on high notes with over 17...
Facebook

Facebook Helps Dealers Generate Leads With New Dynamic Ads

If Facebook were a country, its population of two billion would make it the largest in the world. Similar to Google’s internet domination, when...
self-driving cars

Will Self-Driving Cars be the Demise of the Auto Dealer?

Steve Jobs, CEO, and co-founder of Apple had an interesting philosophy of figuring out what customers wanted. He felt it was Apple’s mission to...
october sales numbers

The Month That Defied Expectations: October’s Auto Sales

2017 has been a rough year for many automakers. The industry as a whole experienced eight months of declining sales, with only a few...
Tesla

What’s Up with Tesla? – $619 Million Loss Reported in The Third Quarter

Brené Brown, a research professor at the University of Houston Graduate School of Social Work, once said “There is no innovation and creativity without...
consumer engagement

Increasing Consumer Engagement and Trust: Five Ways Dealers Can Support Their Local Communities

According to a 2015 Nielson Global Corporate Sustainability Report, 66 percent of consumers are willing to spend more money with a company that has...

Three Takeaways From AutoNation’s New Partnership With Waymo

Waymo’s Journey From Project To Company Waymo has had a long journey from Google side project to its own viable company. In 2009, Google began...
millennial

Addressing High Turnover: Five Ways Dealers Can Attract And Retain Millennial Talent

We live in a world ruled by technology, but people are still essential to the car buying process. The most valuable component of any...
cause marketingvideo

Cause Marketing: How to Grow Loyalty Among Your Employees and Clients – Jody Devere,...

In this generation of social activism, consumers are trying to be responsible citizens of the world, and they expect the same from your dealership. According...
peak

How to Take Advantage of the Peak Season Sales

Like most sectors, the automotive industry has its cycles. Generally, those selling cars can expect slumps in the winter and summer, with things picking...
leaders

The Top Communication Traits That Every Leader Should Possess

Take a moment to think of a supervisor, manager, or any other person you have interacted with that was in a leadership position who...
dealertrack

Dealertrack Expands Hyundai Motor Finance and Kia Motors Finance Contracting Partnership Driving Increased Efficiency

NORTH HILLS, NY, October 22, 2018 – Dealertrack announces the expansion of its partnership with Hyundai Motor Finance and Kia Motors Finance making Dealertrack...
revenue streamsvideo

Creative Revenue Streams You May Want to Consider at Your Dealership – Trevor Gile,...

Bringing in-house revenue streams that your dealership would traditionally outsource could be the difference between a thriving business and one just making the cut,...

How You Should View Your Customers

 On this week's episode of Straight Talk, David Lewis talks about how you should view your customers and how you should treat everyone you...

Make This a Transformational Day

Do what you can to make everyone and everything around you better. Rob Shallenberger is inviting you to make today a transformational day on...

Are You Using Menu Selling for Compliance?

On this week's episode of F&I Today, Becky Chernek asks the question, "Are you using menu selling for compliance?" and goes over other ways...

Competitive Analysis

 Many times you can't see the picture behind the frame. We often get caught up in our own dealership bubble and can't see past...