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Chanell Turner

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Investigative Journalist for CBT News
subscription services

Do Netflix-Style Automobile Subscriptions Under-cut the Dealer?

A Culture Of Flexibility And Short-Term Contracts If a consumer were given a choice to decide the next big subscription service boom, what would they...
electric vehicles

Electric Vehicle Prices Remain High as Demand Increases

Oil Companies Are Concerned About EV Gains Ten years ago, it was difficult to imagine a day when oil producers would be concerned about vehicles...
employees

Four Ways Automotive Managers Lose Good Employees

Most People Are Not Happy With Their Jobs Former NFL Head Coach, Tony Dungy once said, “The secret to success is good leadership, and good...
Southwest Ford

Charles W. Gilchrist Will Become The New NADA Vice Chair in 2018

Charles W. Gilchrist, President of the Weatherford, Texas Southwest Ford auto group, was voted to be the 2018 National Automobile Dealers Association (NADA) vice...
self-driving cars

Do Consumers Feel More Comfortable With Self-Driving Cars If The Voice Sounds More “Human”?

Many Are Still Not Sold On The Safety Of Autonomous Vehicles Imagine a morning commute where instead of keeping a close watch on the traffic...
digital marketing

The Power of Digital Marketing: How Dealers Can Use Technology To Engage Consumers

Decades ago, most people were only exposed to advertisements on television screens, magazines, billboards. In the span of the past twenty years, the way...
accountability

Ten Videos That Will Help You Soar Professionally and Personally

Sometimes, we all need a bit of a pick-me-up. Something to keep us going when the coffee gets cold, work piles up and burnout...
ridesharing

Will Ridesharing Impact Auto Sales? Studies Reveal The Potential Impact

An Era Of Disruption The auto industry has experienced a significant amount of disruption in the past decade. From self-driving cars to direct-to-consumer models, it...
auto loan fraud

Auto Loan Fraud Costs The Industry $6 Billion This Year: How Can Dealers Combat...

The Rise of “Digital Identities” We live in a world where the majority of our financial transactions happen online. Consumers can transfer and pay bills...
self-driving cars

New Legislation Increases Discussions About Consumer Safety In Regards to Self-Driving Cars

New Technologies Bring Opportunity And Concerns Do you remember the first iPhone? What were your thoughts the first time you sat down to use the...
OEM

How Well Do Your Employees Know Your Dealership’s OEM?

Working in a dealership requires dedication and commitment. Whether a GM, a salesperson, or even a lot technician, the day-to-day objectives of each position...
video

The Three Keys to Attracting and Retaining Talent at Your Dealership – James Boening,...

James Boening, General Manager of Audi South Atlanta, sits down with CBT News to discuss his dealership's strategies for attracting and retaining talent in...
Sales Language

It’s Time to Modernize your Dealership Sales Language

It’s kind of nostalgic to listen to car salespeople talk with customers on the phone, either in live calls or when leaving voicemails, and...
direct marketing

How To Personalize Your Direct Marketing And Get Results

Direct Marketing, a form of advertising that uses physical marketing materials to communicate to their consumers regarding about a product or service. This form...
listing

Seller Beware: Failures in Facebook Listings

Recently there has been some buzz about auto listings being stolen on Facebook. Dealerships who posted cars online found that the link attached didn’t necessarily bring...

A House Divided Will Not Stand

"A house divided will not stand." Make sure your heart and mind are in the same place when you come in today. Jonathan Dawson...

What Does Digital Retailing Have To Do With F&I?

On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you...

The Power of Right Example

On this week's episode of Hard Truths with Dave Anderson we talk about the power of right example. Everybody is already leading by example,...

What Sets Your BDC Apart From the Competition?

 On this week's episode of Kain & Co., David Kain talks to Emily Lindau of Johnson Motors & Ford in Wisconsin about what their...