Home Authors Posts by Chanell Turner

Chanell Turner

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Investigative Journalist for CBT News
Lithia Motors

Lithia Motors and DCH Auto Group’s Partnership Leads to A New Minority Dealership Investment...

Lithia Motors and DCH Auto Group’s Merger A three-year collaboration between Lithia Motors Inc. and DCH Auto Group has facilitated Lithia Motor's new initiative into...
trends

Who Came Out on Top? The Three Manufacturers Who Won in July

At the close of July, there were many reports about the sales performance of the auto industry. While there are some bright spots, the...
incentive programs

Weighing the Costs: The Impact of Stair-Step Incentive Programs on America’s Auto Dealer

The Purpose of Stair-Step Programs A lot of controversy surrounds the subject of stair-step incentive programs. There are strong opinions about the practice on the...
customers

Selling the “Extras”: How Auto Dealers Can Guide Consumers to the Features They Need

A Generation of Customizations Since the 1980's, consumers have warmed up to the idea of having products that meet their exact needs and specifications. The...
distracted drivers

The Auto Dealer’s Role in Preventing Distracted Driving

The Problems of Distracted Driving In 2016, nearly 40,000 people died as a result of automobile accidents.  While there have always been dangers associated with...
Evolving Impact of Tesla

Cutting Out the Dealer: The Evolving Impact of Tesla

Tesla, Elon Musk's electric car company, has not only brought innovation to the resource used to power the automobile but also to the industry...
dealership protection law

Three ways the Florida dealership protection law benefits local dealers

On June 26, Florida Governor Rick Scott signed a bill into law that not only has a large impact on protections for dealers against...
Rory Vadenvideo

Is Your Team Choosing Success At Your Dealership Everyday? – Rory Vaden

Rory Vaden, Co-Founder of Southwestern Consulting, Joins the network to talk about overcoming procrastination and developing good discipline and how mastering a balance in...
Trump

Trump Pushes for 25% Tariffs On All Foreign Vehicles

In another push for fair trade, President Donald Trump is encouraging his team to “slap 25 percent tariffs on foreign cars” as a part...
Vehicle Salesvideo

“Supply and Demand Challenges Suggest A Decline in Vehicle Sales Moving Forward” – Jonathan...

The SAAR is once again at around 17 million, however, Trumps's tariff and the sudden hike in interest rates may have a negative impact...
ridesharing

How Ridesharing Impacts the Automotive Landscape

In 2011, ridesharing appeared on the transportation radar. The service platform was quickly recognized as a disruptor, and it has experienced tremendous growth and...
sell better

5 Tips To Sell Better Online

It might be a little hard to envision now, but there was a time where products were only sold in a physical sense and...

Moments of Truth

Moments of truth define you as a salesperson. The way you handle certain things the customer throws at you has a direct effect on...

Doing More With Your Website Visitors

On this week's episode of Auto Marketing Now, Brian Pasch talks about using data sources to understand who is visiting your website and how...

Wasted Dollars in Your Service Lounge

People live at a faster pace nowadays. How time feels to someone is relative to what their priorities are at any moment. On this...

Follow-Up Calls

On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.