Home Authors Posts by Chanell Turner

Chanell Turner

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Investigative Journalist for CBT News
social media

Five Ways to Figure Out What Social Media Platform is Right for Your Dealership

When selecting a social media strategy, one of the first significant decisions to make is which platforms you will invest time in. Many make...
social media

Social Media vs. Third-Party Marketing: Which Is Best for Your Dealership?

Deciding where to put your dealership’s marketing budget and strategies can be challenging. The world of technology has brought about many options, but with...
local businesses

Four Advantages to Sharing Your Community Networks with Local Businesses

Auto dealerships are in a unique position. Other than purchasing a home, buying a car is one of the most expensive and significant decisions...
margin compression

Five Ways to Stay Ahead of Margin Compression

Automotive dealers across the country have likely noticed the margin squeeze in the past few years. They may have wondered if they were alone,...
F&I

F&I At Their Fingertips: Millennials Prefer the Auto lending Process Online

The Tide is Changing For Millennial Car Buyers 80 million Millennials have entered adulthood and have replaced Baby Boomers as the largest generation alive. Approximately 10,000...
predictive analytics

Reducing Waste and Increasing Sales: The Benefits of Predictive Analytics

What if you could accurately predict the type of car a customer in a specific location is likely to buy? What if you had...
blockchain

A Radical Shake-Up to the Auto Industry: The Blockchain Digital Ledger

The automotive industry is ever-changing and evolving, especially when it comes to technology. An innovation has piqued the interest of car manufacturers, car buyers,...
Auto Sales

The New Normal: Four Takeaways from April 2018 Auto Sales Reports

March seemed like a promise of good things to come in relation to auto sales. However, analysts were right to be cautiously optimistic. April’s...
car buying experience

What Today’s Customers are Looking for in Their Car Buying Experience

“The customer’s perception is your reality.” This quote by Kate Zabriskie, author and learning and development consultant, captures the truth for every single business...
financing

Switching Up the Process: A New Way to Help Customers with Car Financing

The car financing process has always been one of stress for potential car buyers. They have selected the car of their dreams, and now...
mom and pop

How Can Mom And Pop Dealerships Survive Big Tech?

Economists say that it’s too early to fully determine the impact larger companies have on small businesses. Some research proves that big tech companies...
Tesla

Taking the Tesla Approach to your Personal Branding

When you think of electric vehicles (EV), chances are Tesla is one of the first images that come to mind. And when you think...
technologies

Four Automated Technologies that can Make Life Easier at Your Dealership

Did you ever wish you could clone yourself or someone on your team? It would give you an extra set of hands, as well...
hiring process

Best Practices to Remember During the Hiring Process for Your Dealership

Few things remain unchanged as time passes. Whether they become outmoded or obsolete, there is little that hasn’t been touched by Father Time’s hands....
Lisa Copelandvideo

Lisa Copeland on Industry Trends, Dealer’s Pain Points, and Fiat Leaving the U.S. Market

On today’s show, we welcome back Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way. Lisa always has great insight...

Thinking Outside the F&I Box

Depending on the culture of your dealership, it ma make sense for a salesperson to undertake part of the F&I process. On today's episode...

It’s Time for a New Conversation

If you have an underperformer on your team, chances are you've had the same conversation with them multiple times. It's time for a new...

Be a Champion this Saturday

 What did you think about when you woke up this morning? Did you want to climb back into bed or did you wake up...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...