Wednesday, August 4, 2021
The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give you a low CSI rating, not because their repair work was done wrong, but because did not like the way they were talked to. It is inexpensive to learn to communicate […]
To access this post, you must log in or purchase Monthly $17.95 or Yearly $159