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On today’s episode of Kain and Co., David turns to L2T Media’s VP Sales Nicole Gignac to find out how L2T helps dealers and what dealers are currently struggling with...
On this week’s episode of Kain & Company, David welcomes Matthew Belk, CEO BetterCarPeople about the success of the company, the overnight lead business and best practices.
Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
On this week’s episode of Kain & Co., David speaks with Nico Dato, Head of Marketing for Podium on the importance of a dealership’s online reputation and how to positively...
It's fair to say that most bosses want to get along with their employees, at the very least.
Among other things, that means establishing effective lines of communication with your staff. The...
In today’s CBT Newscast for Wednesday April 12, 2017:
Crafting an outstanding customer experience at your dealership
Mike Wittenstein, Managing Partner with Storyminers has been crafting customer experiences for over a decade....
On this week's Kain & Company, David talks about strategies for your internet and BDC operations, specifically email follow-up. David has found that dealerships that don’t put enough weight on...
Consumer apprehension toward car dealerships likely goes way back to the first sale at a dealer. It’s no surprise that people joke that they would rather go to the dentist...