TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%


About: CBT News

geo-fencing

Geo-Fencing can be an affordable option: An interview with L2T Media

- May 4, 2017
On today’s episode of Kain and Co., David turns to L2T Media’s VP Sales Nicole Gignac to find out how L2T helps dealers and what dealers are currently struggling with...
validation

What’s your moment of validation?

- April 28, 2017
Today's Tip of the Day from David Kain: What is your moment of validation?  David says it involves interaction from customers.
BDC Service Drive

Overnight BDC: Responding to leads

- April 27, 2017
On this week’s episode of Kain & Company, David welcomes Matthew Belk, CEO BetterCarPeople about the success of the company, the overnight lead business and best practices.
voicemail

The Power of Voicemail

- April 19, 2017
Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
podium

Ideas to improve your online reputation

- April 13, 2017
  On this week’s episode of Kain & Co., David speaks with Nico Dato, Head of Marketing for Podium on the importance of a dealership’s online reputation and how to positively...
employees

6 sentences your employees don’t want to hear

- April 13, 2017
It's fair to say that most bosses want to get along with their employees, at the very least. Among other things, that means establishing effective lines of communication with your staff. The...
newscast

Daily Newscast: Mark Fields on the border tax | Crafting customer experience | Used Vehicle Values

- April 12, 2017
  In today’s CBT Newscast for Wednesday April 12, 2017: Crafting an outstanding customer experience at your dealership Mike Wittenstein, Managing Partner with Storyminers has been crafting customer experiences for over a decade....
social

Have a daily social hour

- April 10, 2017
  Want to improve your dealership’s social media engagement? David Kain suggests having a daily social hour in today's Tip of the Day.
emails

What It Takes to Get Your mails opened?

- April 6, 2017
  On this week's Kain & Company, David talks about strategies for your internet and BDC operations, specifically email follow-up. David has found that dealerships that don’t put enough weight on...

Transparent digital retail is a win for dealerships and customers

- April 5, 2017
  Consumer apprehension toward car dealerships likely goes way back to the first sale at a dealer. It’s no surprise that people joke that they would rather go to the dentist...