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Daily Newscast: Mark Fields on the border tax | Crafting customer experience | Used Vehicle Values


In today’s CBT Newscast for Wednesday April 12, 2017:

Crafting an outstanding customer experience at your dealership
Mike Wittenstein, Managing Partner with Storyminers has been crafting customer experiences for over a decade. Mike explains that “customer experience is everything your brand does for your customers”. In retail automotive, your competition often sells the same product as you so it is most important that you provide a unique experience and that is what Mike does best. Watch Now

People Who Manage Their Time Well Follow These 3 Rules
Most of us like to procrastinate and realize we don’t have much time left, then the thought of having a lot of unfinished tasks stresses you out. If you find yourself working last minute, or submitting your task late, your time management needs some help.
Before I tell you how you could manage your time better, you need to know what it means to have good time management. Read More

Mark Fields on the border tax impact
In a recent interview with CNBC’s The Rundown, Mark Fields (CEO of Ford) was asked several auto industry-related questions, including one about the possibility of a border tax. Watch Now

Manheim Used Vehicle Value Index
Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) declined 0.5% in March, relative to February. This brought the Manheim Used Vehicle Value reading to 124.1, which represented a 1.3% increase from a year ago. Read More



Sources: CNBC,


Anna Delvillar
Anna Delvillar
Anna is the editorial and programming coordinator at CBT News. She graduated with a B.A. in English Composition from Georgia State University. She is an enthusiastic and skilled media professional with high-caliber communication skills, and has five years of experience performing multimedia writing, editing, and publishing for automotive, tech, and small business media.

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