TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%


About: CBT News

manager

Getting the Manager Involved

- August 11, 2017
Is your manager helping you?  Despite how hard you work throughout each step of the car-buying process, David suggest getting the manager involved on today's Tip of the Day.
Tip of the Day

The Second Voicemail

- July 28, 2017
On today's Tip of the Day, David Kain goes over how you can let your personality shine through when you call the second time.
technical automation

How Technical Automation is Impacting Dealerships

- July 13, 2017
David talks with Brent Wees about technical automation in the dealership, and best practices to get the salesforce on board with new technologies.
socialization

How online socialization can help your dealership

- July 6, 2017
David interviews one of his work colleagues, Chelsea Magee, to discuss modern digital marketing and how socialization online can help your dealership.
credit challenged

How to Work with Credit Challenged Customers

- June 29, 2017
David Kain discusses working with credit challenged customers in an interview with Shawn Foster, executive trainer with Dealer Strong.
engagement

How to draw more customers to your dealership

- June 15, 2017
David continues his discussion with John Malishenko, Dir of Operations with Germain Motors, about new sales techniques to draw more customers to your dealership.
dealership team

How to Lead Your Dealership Team

- June 8, 2017
David brings on John Malishenko, Director of Operations with Germain Motors, to discuss the best practices for leading your dealership team to success.
being best

Being the First and Being the Best

- May 23, 2017
Getting to a customer first when it comes to leads is important, but being best is what seals the deal. Hear David's explanation on today's Tip of the Day.
process

Your Process is your “Why Buy”

- May 12, 2017
  Do you make it easy for your customers to transact with you? Do you have a special brand of coffee in your waiting room or give customers the WiFi password in...
reputation

7 Basic Steps to Optimize Your Dealership’s Online Reputation

- May 8, 2017
Are you one of the many dealers, GMs and managers who find it difficult to manage your online reputation? There are literally hundreds of places where your customers can go...