TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Articles

Q&A With Bob Lutz

- August 23, 2016
Q&A With Bob Lutz The former Major Dude at BMW, Ford, Chrysler, and GM chats about his life, his cars, and his beloved but "doomed" automotive industry. C/D: Are you flying these...

Fords CEO, Mark Fields talks about how automation will define the next decade

- August 18, 2016
Fords CEO, Mark Fields talks about how automation will define the next decade Ford CEO Mark Fields talks to CNBC's Phil LeBeau about the automaker doubling down its bet on self-driving...

Building Loyalty Among Customers

- August 17, 2016
Building Loyalty Among Customers Most Porsche owners baby their cars. Dealer Ray Ciccolo decided to appeal to that protective instinct. Service customers at Ciccolo’s Porsche Norwell in suburban Boston stay with the...
Takata

OEM Headlines | August Part 2

- August 17, 2016
This Weeks OEM Headlines Hyundai is bringing Apple CarPlay and Android Auto to some of its older cars - Hyundai will expand support for Apple CarPlay and Android Auto to a number...
CBT News Placeholder

How Football Training Camp Brings Sales

- July 30, 2016
Editor's Note By Mary Welch Roger Scholfield’s father had a plaque in his used car dealership office in Augusta, Kanas. It read “Service Means Sales.” Vic Scholfield’s, Roger’s father, was a firm believer...
automotive marketing

The 10% Solution

- July 28, 2016
Steps to Delivery on Your Marketing By Glenn Pasch Every month dealers spend anywhere from $10K to over $100K a month on automotive marketing. From traditional ads on TV, radio, newspapers, direct mail...
Scholfield Honda

Service Means Sales

- July 28, 2016
A Service-First Philosophy Keeps Honda Dealership Growing By Mary Welch Vic Scholfield was a visionary when it came to customer service. Scholfield, and his brother Dick, opened up a used car lot in...
fine tune employees

Fine Tuning Your Employees

- July 27, 2016
How to make the "Hard Talk", easy By Chuck Sujansky You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance review” and sets a date and time...
sales to service

The Sales to Service Handoff

- July 27, 2016
Perfect start to a happy dealership relationship By Rian Locadia That new car smell, the new features, showing off to your friends and coworkers. These are all the joys of the new car...
connecting with your customers

Connecting With Your Customers

- June 30, 2016
Don't skip this in your Service Drive By John Fairchild When a customer enters the Service Drive, do you smile? Do you make eye contact? Do you say hello? Do you introduce...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.