The quality standard of vehicles has changed vastly since J.D. Power and Associates entered the industry in 1968. After more than 50 years of measuring quality with the highest standards,...
A semiconductor chip shortage continues to vex the auto industry worldwide. Several factories across nameplates such as Ford, Subaru, Toyota, Volkswagen, Audi, Nissan, Chrysler, and Dodge have been significantly throttled down...
There’s no doubt COVID-19 accelerated automotive retailers’ digitization efforts. Evolving consumer preferences for personalized, on-demand service that doesn’t require a dealership visit mean the retail environment now covers a lot more ground.
However, the...
The COVID-19 pandemic rattled the American economy, and its impacts are still being felt in almost every sector. In 2020, many feared that the economic fallout from the virus's effects...
J.D. Power conducted an initial survey of American electric car buyers to determine their satisfaction. Their findings discovered that more than 4 out of 5 surveyed responded that they “definitely...
Swearing in a new president usually means immediate executive actions, and this week’s inauguration of Joe Biden was no different. He got off to a busy start, overturning a few...
Subaru is best known for rugged vehicles with Boxer engines and standard Symmetrical AWD, but that could soon be overshadowed by their positive corporate identity. The Japanese carmaker has announced on...
The auto industry is quite familiar with AI as it relates to automobile safety. Driver assistance technology AI will work at protecting consumers from almost every type of distracted driving....
The pandemic has shaped how customers are communicating with car dealerships. That’s not just in methodology, like preferring text messages to emails or phone calls, but in the words they...
The strain of the coronavirus undoubtedly shook up the auto industry in 2020, but things have slowly been turning around since the middle of the year. Last Thursday, Cox Automotive...