TSLA390.220-7.23%
GM86.000-0.25%
F11.9200.02%
RIVN12.180-0.62%
CYD21.7400.59%
HMC34.3000.77%
TM212.4302.75%
CVNA72.3701.53%
PAG212.0000.21%
LAD296.520-0.65%
AN177.750-2.76%
GPI260.2102.92%
ABG197.170-2.44%
SAH59.480-0.7%
TSLA390.220-7.23%
GM86.000-0.25%
F11.9200.02%
RIVN12.180-0.62%
CYD21.7400.59%
HMC34.3000.77%
TM212.4302.75%
CVNA72.3701.53%
PAG212.0000.21%
LAD296.520-0.65%
AN177.750-2.76%
GPI260.2102.92%
ABG197.170-2.44%
SAH59.480-0.7%
TSLA390.220-7.23%
GM86.000-0.25%
F11.9200.02%
RIVN12.180-0.62%
CYD21.7400.59%
HMC34.3000.77%
TM212.4302.75%
CVNA72.3701.53%
PAG212.0000.21%
LAD296.520-0.65%
AN177.750-2.76%
GPI260.2102.92%
ABG197.170-2.44%
SAH59.480-0.7%


Building a culture where input from all levels matters

By fostering open dialogue across all levels, leaders can build high-performing cultures that encourage innovation and engagement, says leadership expert Dave Anderson.

On the latest episode of Lessons in Leadership, Anderson delves into the 14th defining characteristic of highly successful cultures. He suggests that this trait is built on leaders who actively cultivate open and robust communication with team members across all levels. These leaders solicit and welcome feedback, new concepts, and critiques of current practices, ultimately using these diverse viewpoints to guide well-informed decisions.

Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox.

High-performing leaders recognize that the collective insight of the team exceeds any single perspective. They create a culture where employees are engaged, encouraged to share ideas, and empowered to challenge the status quo, ensuring every voice contributes to stronger decision-making.

“[Leaders] understand that none of us is smarter than all of us.”

“When you get input from others, it’ll be a better decision because you’ve entertained more options and more voices,” Anderson said.

Anderson also emphasizes that such engagement is critical for maintaining a culture where employees feel heard and empowered. Leaders who ignore this risk disengage their teams and miss opportunities for improvement.

The full Lessons in Leadership series is available on CBTNews.com, and Anderson’s book Elevate Your Excellence can be found on Amazon and at LearnToLead.com.


More from Lessons in Leadership
Why dealership leaders must stay in ‘attack mode’

Why dealership leaders must stay in ‘attack mode’

- October 21, 2026
When retail automotive operations experience record sales, high margins and strong inventory turn, management teams tend to face a quiet yet dangerous threat: complacency. In the latest episode of Lessons...
How dealers can create a steady rhythm of urgency on the showroom floor

How dealers can create a steady rhythm of urgency in the showroom

- October 14, 2026
For decades, retail automotive operations have relied on frantic end-of-month pushes to hit sales quotas and volume bonuses. However, relying on late-month pressure often leads to rushed deals, customer dissatisfaction,...
 Stop over-managing and start leading to fuel dealership growth

Stop over-managing and start leading to fuel dealership growth

- October 7, 2026
On today's Lessons in Leadership episode, Leadership Expert and CEO of LearnToLead Dave Anderson tackles the 13th commandment of his 15 Commandments for Organizational Peak Performance, which he says warns...
How dealers can foster a culture of true collaboration

How dealers can foster a culture of true collaboration

- September 30, 2026
Leadership is not about having all the answers, solving every problem, or dominating every conversation. On the latest episode of Lessons in Leadership, Leadership Expert and President and CEO of...

Add us as a preferred source on Google

CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.